2 Replies Latest reply: Aug 9, 2011 2:22 PM by Bill Hunt RSS

    CS4 application bar randomly disappears

    angelfish117 Community Member

      I run into this problem pretty often (I'll need to screenshot it the next time it happens), but the application bar at the top (the one containing the buttons for Bridge, Extras, Zoom level, Arrange Documents, Screen Mode, etc) randomly goes AWOL, leaving a transparent bar that shows my desktop instead.  When I click in the area, the buttons still respond, but I have no idea what I'm clicking because I don't see anything.

       

      I'm running Win XP with nVidia GeForce9800GTX+, and PS CS4.  A driver update just came out today so I've just updated it now, so we'll see if it has any effect.  But this has been happening for quite a while.

       

      And I already saw the thread about third-party plug-ins, but I don't have any.  Aside from drivers/plugins...are there any other possible culprits I can look into?

        • 1. Re: CS4 application bar randomly disappears
          Noel Carboni Community Member

          That really does sound like a video driver problem.  You may have just solved it yourself.

           

          -Noel

          • 2. Re: CS4 application bar randomly disappears
            Bill Hunt CommunityMVP

            I'm running Win XP with nVidia GeForce9800GTX+, and PS CS4.  A driver update just came out today so I've just updated it now, so we'll see if it has any effect.  But this has been happening for quite a while.

             

            When I experience a GUI display issue (or troubleshoot one), the video driver update is my very first action.

             

            Though I have not heard of this for sometime, the second step is the mouse driver, especially if it's a MS InteliPoint, or Logitec SetPoint driver.In the past, there have been several "bad" InteliPoint drivers, that cause issues with many Adobe programs. I have had similar with one SetPoint driver. Should this be the cause, I just install the MS Generic mouse driver, until a new, specific driver is released, and then I test it. Though I have never had an issue with any Wacom driver, I suppose that the same could be said for it, too. I would speculate that as so many Wacom users are also using Adobe products, that all of their drivers get an extensive workout in Adobe programs, where mouse drivers are for about all programs, and less specific in their use.

             

            Good luck,

             

            Hunt