We are only users like yourself and can’t speak for Adobe but your frustrations are well understood.
You ARE supposed to deactivate the software before you relinquish control of the computer to someone else in a planned way. If your hard-drive fails and you don't get a chance to deactivate, Adobe support is there to help you, but otherwise, it's not a difficult thing to do. Is the problem that you forget to deactivate?
Adobe has gotten quite good at eventually detecting and deactivating unlicensed copies so good luck trying to use a pirated copy.
I don't like activation, either, but if you want to tell Adobe about it, the way to do it is to click the Contact Adobe button at the bottom of the page and then the feedback tab. There's no guarantee (and not much likelihood) that anyone from adobe will see what you post here.
First - I did not *relinquish* my computer. It's being repaired and I'm using a loaner the store gave me, which is booting of **my** hard drive. You didn't read that I think...
Second - I have about 40 applications I purchase and use all the time. What would happen if all 40 software companies decided to loose their brains and all of them required the user to deactivate their applications when changing computers??? Are you going to spend 4 hours deactivating 40 applications and then another 4 to reacitvate them on the new computer??? You didn't really read and digest this point either...
When I have to "relinquish" the computer I have other bigger issues to think about (buy/sell/format-erase old drive /reinstall OS on old computer/restore from time machine on new one/hurry up as I'm wthout a computer) than to have to worry about an idiotic software company that requires me to deactivate one of the several applications I have installed. And I've already "forgotten" twice, NOT TO MENTION THAT MY COMPUTER IS IN THE SHOP AND I'M USING A LOANER THAT IS BOOTING OFF MY DRIVE (yes, it's a Mac, not Windows, so I can do this without headaches...)
There are no excuses for this. I paid (but will *not* do so again, the keygen I found for a cracked version worked) for an application and I expect it to be used in a friendly, worry-free manner. This is ridicolous.
Contact Adobe via the link on the bottom of the page? Very good suggestion.... Did you ever try that? Here's what happened today (I saved the chat):
Akram: Hello! Welcome to Adobe Customer Service.
Akram: Hi Roberto
Roberto Franceschetti: Hi Akram please see my public posting at http://forums.adobe.com/message/3860215 so you can understand why I'm so upset.
Akram: Please allow me a moment to review your request.
Akram: Thank you for your patience.
Akram: I understand that you are not able to activate your product. Am I correct?
Roberto Franceschetti: No, it's more than that. I do not want to being unable to reactivate the product every time I use a new computer.
Akram: Sorry for the wait. Please do stay online.
Akram: Roberto, You can deactivate software on old machine and then reactivate it on new machine.
Roberto Franceschetti: Please re-read the posting. MY COMPUTER IS AT AN APPLE STORE BEING REPAIRED I DO NOT HAVE ACCESS TO IT I AM USING A LONER COMPUTER THAT IS BOOTING OFF ****MY FFRIGGING HARD DRIVE*** AND PHOTOSHOP IS REQUIRING AN ACTIVATION.
Akram: Thank you for waiting. One moment please.
Akram: To help you better, Can I have your full name, email address and the serial number please?
Roberto Franceschetti: Roberto Franceschetti
Roberto Franceschetti: 1057-ZZZZ-ZZZZ-ZZZZ-ZZZZ-ZZZZ
Roberto Franceschetti: You are not going to do anything that will *break* the installation on the computer that is in the shop rate you....?
Akram: I will see, what best I can do resolve the issue.
Roberto Franceschetti: I do not care about this *specific* case, it's just a loaner and I can do without. I DONT WANT THIS TO EVER HAPPEN AGAIN.
Akram: Roberto, If you can take care of deactivation process then it will not give you any error.
Akram: In future, if you like to move the product from one system to another or before reformatting your system or before replacing your hard drive, I suggest to please de-activate the product before un-installing from the system.
Roberto Franceschetti: Can you please *try* to think before answering?? MY COMPUTER IS BEING REPAIRED. I AM USING THE DRIVE FROM THAT COMPUTER TO BOOT ANOTHER LOANER COMPUTER. I AM NOT FORMATTING MY WORKING DRIVE.
Akram: I'll be right with you.
And after 10 minutes of a wait and heartburn I should have never endured I was still waiting....
Locking this thread since you've had enough of a rant platform against people who have no control over anything adobe does.