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Need Support with Mac 0S X - LION

Guest
Jul 23, 2011 Jul 23, 2011

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I recently upgraded my Mac to Lion and have lost the use of Digital Editions which I use to borrow books from my local library and transfer to my Nook. Digital Editions is no longer compatable. Will there be an upgrade soon or is there a fix I can use? 

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correct answers 1 Correct answer

New Here , Jul 24, 2011 Jul 24, 2011

Hey Emily,

I was having the same problem too, but I was able to correct it by clicking on the link below:

http://kb2.adobe.com/cps/403/kb403051.html

Scroll down to "Manually install Adobe Digital Editions for Mac OS." Because you're running Lion, you have an Intel-based Mac, so choose that. From there, you should be able to download Adobe Digital Editions.

Hope this helps you.

John

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New Here ,
Jul 24, 2011 Jul 24, 2011

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Hey Emily,

I was having the same problem too, but I was able to correct it by clicking on the link below:

http://kb2.adobe.com/cps/403/kb403051.html

Scroll down to "Manually install Adobe Digital Editions for Mac OS." Because you're running Lion, you have an Intel-based Mac, so choose that. From there, you should be able to download Adobe Digital Editions.

Hope this helps you.

John

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Guest
Jul 24, 2011 Jul 24, 2011

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THANK YOU! IT WORKED

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New Here ,
Jul 24, 2011 Jul 24, 2011

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I followed the instructions in this thread, downloaded and installed the latest version of Digital Editions for the Mac. I am using OS 7. The program installed successfully. However, when I double-click the ".ascm" files from my public library, Digital Editions opens, but the books do not appear in the library. When I select "Add item to library" from the Library view, files with .ascm extensions are gray and thus cannot be added. On the other hand, files with .epub extensions can be opened.

Help would be appreciated.

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New Here ,
Aug 16, 2011 Aug 16, 2011

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The same thing happened to me.  All you have to do is download your book again, and this time, when prompted, select Adobe Digital Editions as the application with which to open your downloaded file.

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New Here ,
Aug 16, 2011 Aug 16, 2011

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After much discussion with tech support at Overdrive (the company that manages electronic books for libraries), I discovered that the only solution to my problem was to create a new user account on my Mac and reinstall Digital Editions in that account. Apparently, even when you follow Adobe's uninstall instructions to the letter, some ghostly remainder of Digital Editions is left behind, and that prevents a clean install.

Susan Rubendall

3407 N Trainer Road

Rockford, IL

Susan Rubendall

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New Here ,
Aug 16, 2011 Aug 16, 2011

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Does your OS X Lion "see" your Nook?  Mine doesn't.  Ever since I upgraded, I have to email files to it because it no longer shows up in my Finder.

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New Here ,
Aug 16, 2011 Aug 16, 2011

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I have an iPhone, iPad, and Kindle but not a Nook. Check to be sure that you have the most recent updates to the Nook operating system. Barnes and Noble might also have an FAQ with a solution or a forum for Mac users. Good luck.

Susan Rubendall

3407 N Trainer Road

Rockford, IL

Home: 815-636-9746

Cell: 815-985-9792

E-mail: susanrubendall@aol.com

Sent from my iPad

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New Here ,
Aug 17, 2011 Aug 17, 2011

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Thanks Susan.  It turns out my connectivity problem was due to a bad plug (I tripped on it yesterday morning and it was yanked out of my Nook causing the plug to bend and stop functioning properly). 

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