4 Replies Latest reply on Aug 23, 2011 2:34 PM by JumpCat4

Media Encoder will not update

JumpCat4 Aug 5, 2011 6:15 PM

http://kb2.adobe.com/cps/868/cpsid_86850.html

I had this problem some time ago and applied the above fix. I just got a new hard drive and re-installed PPro 5.03 to the new HD. When I tried the fix, it didn't seem to help, as I'm still getting the error message when I start up the media encoder. I have tried renaming the shortcut to .EXE, .LNK, .EXE.LNK, but to no avail. What am I doing wrong, or is there a different fix now.

1. Re: Media Encoder will not update

JumpCat4 Aug 9, 2011 10:53 AM (in response to JumpCat4)

Anybody?
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2. Re: Media Encoder will not update

JumpCat4 Aug 19, 2011 3:39 PM (in response to JumpCat4)

Surely someone has a fix for this.
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3. Re: Media Encoder will not update

Mark Mapes Aug 21, 2011 2:10 PM (in response to JumpCat4)

Try renaming the shortcut to just "Adobe Media Encoder" -- no .exe or .lnk in the filename.

If that doesn't do the trick, read through this rather lengthy thread: http://forums.adobe.com/thread/717697. It includes a couple other solutions.
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4. Re: Media Encoder will not update

JumpCat4 Aug 23, 2011 2:34 PM (in response to Mark Mapes)

That did the trick - no .exe or .lnk

Thanks.
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