4 Replies Latest reply: Aug 23, 2011 2:34 PM by JumpCat4 RSS

    Media Encoder will not update

    JumpCat4 Community Member

      http://kb2.adobe.com/cps/868/cpsid_86850.html

       

      I had this problem some time ago and applied the above fix.  I just got a new hard drive and re-installed PPro 5.03 to the new HD.  When I tried the fix, it didn't seem to help, as I'm still getting the error message when I start up the media encoder.  I have tried renaming the shortcut to  .EXE,  .LNK, .EXE.LNK, but to no avail.  What am I doing wrong, or is there a different fix now.