It's 2.7. She was trying to print to a jpg which makes no sense to me but that's how she was taught in a stupid online LR class she took, so I can't tell her any different. She didn't make this post either, cause she doesn't do anything I tell her, so I hadda do it so she'd quit yappin about it.
She finally did try exporting, but then all her jpgs came out the size of a postage stamp. So we were getting nowhere. Then she scrolled down and found she had set resize to fit at some time in that stupid class. Now it works. I think the question didn't have an answer because she was doing it wrong. Or maybe that was the answer. Thanks.