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What is the reason for using GIF/JPG instead of PNG for WebHelp?

New Here ,
Aug 25, 2011 Aug 25, 2011

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In the RoboHelp 9 documentation, it said that GIF/JPG should be

used. I want to know why it doesn't recommend PNG format if the files are published for the web. My PNG file size are no larger than 100KB.

Thanks in advance.

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LEGEND ,
Aug 25, 2011 Aug 25, 2011

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Hi there

I'm not exactly sure why the docs recommend GIF/JPG. Perhaps it's just an area that needs to be updated to match the times. I've been using PNG nearly exclusively without issue for a few years now.

Maybe there was a time when some browsers didn't understand the PNG format. But I've never had a problem with it myself.

Cheers... Rick

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LEGEND ,
Aug 25, 2011 Aug 25, 2011

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Hi,

Proper PNG support was added to Internet Explorer in version 7. If you have to support IE6 (which I hope you won't have to) you must be very careful with PNG's with transparency. If you only support IE7 or higher you can use PNG to your heart's content.

Greet,

Willam

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New Here ,
Aug 25, 2011 Aug 25, 2011

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Thank you all for your quick reply.

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