8 Replies Latest reply: Sep 23, 2011 7:39 PM by Unsigned Code Labs RSS

    Photoshop won't open Save As... dialog (not a low-res problem)

    Unsigned Code Labs Community Member

      Pretty much what the title says. Photoshop will ocassionally (not always) refuse to bring up the Save As... dialog.  However, once it does, it continues to refuse until the machine is rebooted or all instances of explorer.exe are killed. (I should add that sometimes, restarting Photoshop will fix it, but it usually does not.)

       

      No, I don't have a netbook or whatever with a tiny screen (which is one reason I've heard cited). It's a full-size laptop; resolution is usually set to either 1366x768 or 1280x768, neither setting makes any difference.

       

      What's going on? Clearly it seems to be a problem with the Windows shell itself, since restarting Explorer seems to resolve the issue (at least temporarily).  I've tried looking for memory/handle/GDI leaks to no avail.  How I can keep this from occurring?

       

      I'm running Photoshop CS5 12.0.4 on Windows XP SP3.