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Opening HTML help in Chrome

Guest
Sep 08, 2011 Sep 08, 2011

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I was told by Adope that RH9-generated HTML help is fully compatible with Google's Chrome browser, yet people internally are not able to open my latest help files in Chrome. Anyone had problems with Chrome that they were able to fix?

Thanks,

Jim

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correct answers 1 Correct answer

Community Expert , Sep 08, 2011 Sep 08, 2011

As long as you mean webhelp when you say HTML Help, it is compatible with Chrome. The issue is that it will only work in Chrome provided it is on a webserver rather than being installed on a local drive. Webhelp is intended to be on a webserver so that is not unreasonable.

You can make webhelp work locally in a way that may be acceptable internally. That will be a matter for your IT people to rule on. See Snippets on my site. Obviously as you are by-passing what Google believes is security protec

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Community Expert ,
Sep 08, 2011 Sep 08, 2011

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As long as you mean webhelp when you say HTML Help, it is compatible with Chrome. The issue is that it will only work in Chrome provided it is on a webserver rather than being installed on a local drive. Webhelp is intended to be on a webserver so that is not unreasonable.

You can make webhelp work locally in a way that may be acceptable internally. That will be a matter for your IT people to rule on. See Snippets on my site. Obviously as you are by-passing what Google believes is security protection, it is at your own risk.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Guest
Sep 08, 2011 Sep 08, 2011

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Thanks, Peter.That is probably the problem. When I switched to RH9, I had people test a version I put on a local drive.

And yes, I do mean WebHelp.

Thanks again,

Jim

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Community Expert ,
Sep 08, 2011 Sep 08, 2011

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This is a .chm file, right? Probably depends where it's located. You may have to have Chrome users set their shortcuts to launch Chrome with the "-allow local file access" command line turned on (same as with WebHelp). Chrome did a "security" upgrade last year that knocked out all local html pages.

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Guest
Sep 08, 2011 Sep 08, 2011

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Jeff, sorry I wasn't clearer. It is a WebHelpOnline file, not .chm. Peter provided an answer that is probably right. I need to test it on a web server.

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