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Hi. I am having a problem with quotes, dashes, etc. in topics where those quotes, dashes, etc. at some point become hidden.
For example, in one topic (note this usually happens in tables), I have a range of acceptable values for a data entry field listed as:
Valid range is 0 - 99,999.99
When I open the project up ant another time, it appears like this:
Valid range is 0 99,999.99 (the dash is missing).
When I view the compiled version, however, the dash is visible.
Another example is that I have a label on which I display the letter x as 'x'. When I open the help project up at another time (after a save/close/compile), the quotes don't appear in the project. If I view the compiled version, the quotes will be seen just fine.
When I can't see the dashes or quotes in the RoboHelp project, I will sometimes add additional quotes to the 'x' because it appears to me that they are now gone. When I look at the compiled version then, however, the label shows multiple sets of quotes ex. ' 'x' ' . Or, if I was using double quotes, I've had it go from something like "Calculator Form" to ""Calculator Form"" because I add another set of quotes in the RoboHelp projects where I can't see any quotes.
Does anyone know why this is happeneing and if there is anything I can do to prevent/correct this problem?
Thanks in advance!
Heather
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RH version?
Got any conditional build tags?
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RoboHelp HTML v 9
I occasionally use conditional build tags, but I have examples of this issue happening on topics where there are no conditional build tags. I have not specifically seen this problem on topics with conditional build tags.
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Welcome to our community, Heather
What is the setting shown below?
If you see anything other than 100% there, try changing it to 100% and see if things improve.
And if you don't even see this field, you need to enable the Formatting toolbar by clicking View > Toolbars > Formatting.
Cheers... Rick
Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! |
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Thank you for the welcome, Rick!
I verified that I do indeed have this set to 100% and that this field is in my toolbar.
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Wondering if changing the font would help? Try creating and applying a new style temporarily that uses a different font.
See www.grainge.org for RoboHelp and Authoring tips