Getting Error Installing AIR on Windows 7

Report · Sep 18, 2011

Whenever I attempt to install AIR, I get an error stating that I may not have administrator privileges, which I do. Here are the log files:

[2011-09-18:08:35:47] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:08:35:47] Commandline is:

[2011-09-18:08:35:47] No installed runtime detected

[2011-09-18:08:35:52] Relaunching with elevation

[2011-09-18:08:35:52] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\airf834.tmp\adobe air installer.exe -ei

[2011-09-18:08:35:52] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:08:35:52] Commandline is: -stdio \\.\pipe\AIR_5000_0 -ei

[2011-09-18:08:35:52] No installed runtime detected

[2011-09-18:08:35:52] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-18:08:35:52] Installing msi at c:\users\admini~1\appdata\local\temp\airf834.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-18:08:35:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:35:53] Rolling back install of c:\users\admini~1\appdata\local\temp\airf834.tmp\setup.msi

[2011-09-18:08:35:53] Rollback complete

[2011-09-18:08:35:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:35:53] Runtime Installer end with exit code 7

[2011-09-18:08:36:47] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-18:08:36:47] Commandline is:

[2011-09-18:08:36:47] No installed runtime detected

[2011-09-18:08:36:50] Relaunching with elevation

[2011-09-18:08:36:50] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\aire428.tmp\adobe air installer.exe -ei

[2011-09-18:08:36:51] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

[2011-09-18:08:36:51] Commandline is: -stdio \\.\pipe\AIR_8284_0 -ei

[2011-09-18:08:36:51] No installed runtime detected

[2011-09-18:08:36:51] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-18:08:36:51] Installing msi at c:\users\admini~1\appdata\local\temp\aire428.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-18:08:36:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:36:51] Rolling back install of c:\users\admini~1\appdata\local\temp\aire428.tmp\setup.msi

[2011-09-18:08:36:51] Rollback complete

[2011-09-18:08:36:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:36:51] Runtime Installer end with exit code 7

[2011-09-18:08:36:54] Runtime Installer end with exit code 7

[2011-09-18:08:37:12] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:08:37:12] Commandline is:

[2011-09-18:08:37:12] No installed runtime detected

[2011-09-18:08:37:14] Runtime Installer end with exit code 7

[2011-09-18:08:37:16] Relaunching with elevation

[2011-09-18:08:37:16] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air4367.tmp\adobe air installer.exe -ei

[2011-09-18:08:37:17] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:08:37:17] Commandline is: -stdio \\.\pipe\AIR_7936_0 -ei

[2011-09-18:08:37:17] No installed runtime detected

[2011-09-18:08:37:17] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-18:08:37:17] Installing msi at c:\users\admini~1\appdata\local\temp\air4367.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-18:08:37:18] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:37:18] Rolling back install of c:\users\admini~1\appdata\local\temp\air4367.tmp\setup.msi

[2011-09-18:08:37:18] Rollback complete

[2011-09-18:08:37:18] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:37:18] Runtime Installer end with exit code 7

[2011-09-18:08:37:20] Runtime Installer end with exit code 7

[2011-09-18:08:44:57] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:08:44:57] Commandline is:

[2011-09-18:08:44:57] No installed runtime detected

[2011-09-18:08:45:01] Relaunching with elevation

[2011-09-18:08:45:01] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air981.tmp\adobe air installer.exe -ei

[2011-09-18:08:45:02] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:08:45:02] Commandline is: -stdio \\.\pipe\AIR_1476_0 -ei

[2011-09-18:08:45:02] No installed runtime detected

[2011-09-18:08:45:02] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-18:08:45:02] Installing msi at c:\users\admini~1\appdata\local\temp\air981.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-18:08:45:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:45:03] Rolling back install of c:\users\admini~1\appdata\local\temp\air981.tmp\setup.msi

[2011-09-18:08:45:03] Rollback complete

[2011-09-18:08:45:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:08:45:03] Runtime Installer end with exit code 7

[2011-09-18:08:45:05] Runtime Installer end with exit code 7

[2011-09-18:09:16:35] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:09:16:35] Commandline is:

[2011-09-18:09:16:35] No installed runtime detected

[2011-09-18:09:16:42] Relaunching with elevation

[2011-09-18:09:16:42] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\airfc68.tmp\adobe air installer.exe -ei

[2011-09-18:09:16:42] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:09:16:42] Commandline is: -stdio \\.\pipe\AIR_3744_0 -ei

[2011-09-18:09:16:42] No installed runtime detected

[2011-09-18:09:16:43] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-18:09:16:43] Installing msi at c:\users\admini~1\appdata\local\temp\airfc68.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-18:09:16:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:09:16:44] Rolling back install of c:\users\admini~1\appdata\local\temp\airfc68.tmp\setup.msi

[2011-09-18:09:16:44] Rollback complete

[2011-09-18:09:16:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:09:16:44] Runtime Installer end with exit code 7

[2011-09-18:09:16:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:09:16:51] Runtime Installer end with exit code 7

[2011-09-18:09:34:22] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:09:34:22] Commandline is:

[2011-09-18:09:34:22] No installed runtime detected

[2011-09-18:09:34:27] Relaunching with elevation

[2011-09-18:09:34:27] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air4885.tmp\adobe air installer.exe -ei

[2011-09-18:09:34:27] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:09:34:27] Commandline is: -stdio \\.\pipe\AIR_6280_0 -ei

[2011-09-18:09:34:27] No installed runtime detected

[2011-09-18:09:34:27] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-18:09:34:27] Installing msi at c:\users\admini~1\appdata\local\temp\air4885.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-18:09:34:28] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:09:34:28] Rolling back install of c:\users\admini~1\appdata\local\temp\air4885.tmp\setup.msi

[2011-09-18:09:34:28] Rollback complete

[2011-09-18:09:34:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:09:34:28] Runtime Installer end with exit code 7

[2011-09-18:09:34:31] Runtime Installer end with exit code 7

[2011-09-18:09:38:19] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:09:38:19] Commandline is:

[2011-09-18:09:38:19] No installed runtime detected

[2011-09-18:09:38:23] Relaunching with elevation

[2011-09-18:09:38:23] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\aire495.tmp\adobe air installer.exe -ei

[2011-09-18:09:38:24] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

[2011-09-18:09:38:24] Commandline is: -stdio \\.\pipe\AIR_6276_0 -ei

[2011-09-18:09:38:24] No installed runtime detected

[2011-09-18:09:38:24] Starting silent runtime install. Installing runtime version 2.7.1.19610

[2011-09-18:09:38:24] Installing msi at c:\users\admini~1\appdata\local\temp\aire495.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

[2011-09-18:09:38:25] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:09:38:25] Rolling back install of c:\users\admini~1\appdata\local\temp\aire495.tmp\setup.msi

[2011-09-18:09:38:25] Rollback complete

[2011-09-18:09:38:25] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

[2011-09-18:09:38:25] Runtime Installer end with exit code 7

[2011-09-18:09:38:28] Runtime Installer end with exit code 7

=== Verbose logging started: 9/18/2011 9:38:24 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\users\admini~1\appdata\local\temp\aire495.tmp\adobe air installer.exe ===
MSI (c) (1C:40) [09:38:24:746]: Resetting cached policy values
MSI (c) (1C:40) [09:38:24:746]: Machine policy value 'Debug' is 0
MSI (c) (1C:40) [09:38:24:746]: ******* RunEngine:
           ******* Product: c:\users\admini~1\appdata\local\temp\aire495.tmp\setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (1C:40) [09:38:24:748]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (1C:40) [09:38:24:748]: Grabbed execution mutex.
MSI (c) (1C:40) [09:38:24:768]: Cloaking enabled.
MSI (c) (1C:40) [09:38:24:768]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (1C:40) [09:38:24:781]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (60:EC) [09:38:24:793]: Running installation inside multi-package transaction c:\users\admini~1\appdata\local\temp\aire495.tmp\setup.msi
MSI (s) (60:EC) [09:38:24:793]: Grabbed execution mutex.
MSI (s) (60:34) [09:38:24:798]: Resetting cached policy values
MSI (s) (60:34) [09:38:24:798]: Machine policy value 'Debug' is 0
MSI (s) (60:34) [09:38:24:798]: ******* RunEngine:
           ******* Product: c:\users\admini~1\appdata\local\temp\aire495.tmp\setup.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (60:34) [09:38:24:801]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (60:34) [09:38:24:801]: Setting cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (60:34) [09:38:24:801]: Using cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (60:34) [09:38:24:801]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (60:34) [09:38:24:801]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (60:34) [09:38:24:801]: Setting cached product context: machine assigned for product: 00004109D60090400100000000F01FEC
MSI (s) (60:34) [09:38:24:801]: Using cached product context: machine assigned for product: 00004109D60090400100000000F01FEC
MSI (s) (60:34) [09:38:24:801]: Setting cached product context: machine assigned for product: 00004159070000000000000000F01FEC
MSI (s) (60:34) [09:38:24:801]: Using cached product context: machine assigned for product: 00004159070000000000000000F01FEC
MSI (s) (60:34) [09:38:24:801]: Setting cached product context: machine assigned for product: 00D5753BFE722C949B0E413B9D459E29
MSI (s) (60:34) [09:38:24:803]: Using cached product context: machine assigned for product: 00D5753BFE722C949B0E413B9D459E29
MSI (s) (60:34) [09:38:24:803]: Setting cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (60:34) [09:38:24:803]: Using cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (60:34) [09:38:24:803]: Setting cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (60:34) [09:38:24:803]: Using cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (60:34) [09:38:24:803]: Setting cached product context: machine assigned for product: 0BF6F1856E64AD2489CCBA0B10835602
MSI (s) (60:34) [09:38:24:803]: Using cached product context: machine assigned for product: 0BF6F1856E64AD2489CCBA0B10835602
MSI (s) (60:34) [09:38:24:803]: Setting cached product context: machine assigned for product: 0D756077321A70C3E844C138CE981581
MSI (s) (60:34) [09:38:24:803]: Using cached product context: machine assigned for product: 0D756077321A70C3E844C138CE981581
MSI (s) (60:34) [09:38:24:803]: Setting cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (60:34) [09:38:24:803]: Using cached product context: machine assigned for product: 1007C6B46D7C017319E3B52CF3EC196E
MSI (s) (60:34) [09:38:24:806]: Setting cached product context: machine assigned for product: 159AFF4C876915D4484BFA1DD5C354DA
MSI (s) (60:34) [09:38:24:806]: Using cached product context: machine assigned for product: 159AFF4C876915D4484BFA1DD5C354DA
MSI (s) (60:34) [09:38:24:806]: Setting cached product context: machine assigned for product: 1657E03E664A39348BFBDF397E33FEC3
MSI (s) (60:34) [09:38:24:806]: Using cached product context: machine assigned for product: 1657E03E664A39348BFBDF397E33FEC3
MSI (s) (60:34) [09:38:24:806]: Setting cached product context: machine assigned for product: 18555481990E8AB4CBB63FB4F26006C0
MSI (s) (60:34) [09:38:24:806]: Using cached product context: machine assigned for product: 18555481990E8AB4CBB63FB4F26006C0
MSI (s) (60:34) [09:38:24:806]: Setting cached product context: machine assigned for product: 1A545EF5512D612419987E3BC9D9C11C
MSI (s) (60:34) [09:38:24:806]: Using cached product context: machine assigned for product: 1A545EF5512D612419987E3BC9D9C11C
MSI (s) (60:34) [09:38:24:806]: Setting cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (60:34) [09:38:24:806]: Using cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (60:34) [09:38:24:808]: Setting cached product context: machine assigned for product: 1DD3F5240B3BC2E498E095AA2DCEEED5
MSI (s) (60:34) [09:38:24:808]: Using cached product context: machine assigned for product: 1DD3F5240B3BC2E498E095AA2DCEEED5
MSI (s) (60:34) [09:38:24:808]: Setting cached product context: machine assigned for product: 1EDF0464A38B673448DE688FB6EED214
MSI (s) (60:34) [09:38:24:808]: Using cached product context: machine assigned for product: 1EDF0464A38B673448DE688FB6EED214
MSI (s) (60:34) [09:38:24:808]: Setting cached product context: machine assigned for product: 1F06E5C3128070B479AE48BEA529C76F
MSI (s) (60:34) [09:38:24:808]: Using cached product context: machine assigned for product: 1F06E5C3128070B479AE48BEA529C76F
MSI (s) (60:34) [09:38:24:808]: Setting cached product context: machine assigned for product: 1F2CAC49658C4F74FA42561A7EA5DE9B
MSI (s) (60:34) [09:38:24:808]: Using cached product context: machine assigned for product: 1F2CAC49658C4F74FA42561A7EA5DE9B
MSI (s) (60:34) [09:38:24:808]: Setting cached product context: machine assigned for product: 22199E0A1C524AC4093694A9A218E46B
MSI (s) (60:34) [09:38:24:808]: Using cached product context: machine assigned for product: 22199E0A1C524AC4093694A9A218E46B
MSI (s) (60:34) [09:38:24:811]: Setting cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (60:34) [09:38:24:811]: Using cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (60:34) [09:38:24:811]: Setting cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (60:34) [09:38:24:811]: Using cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (60:34) [09:38:24:811]: Setting cached product context: machine assigned for product: 310F1F66F80057842B38A518B4283074
MSI (s) (60:34) [09:38:24:811]: Using cached product context: machine assigned for product: 310F1F66F80057842B38A518B4283074
MSI (s) (60:34) [09:38:24:811]: Setting cached product context: machine assigned for product: 31E8C60EC8A7C434588443CB742612D2
MSI (s) (60:34) [09:38:24:811]: Using cached product context: machine assigned for product: 31E8C60EC8A7C434588443CB742612D2
MSI (s) (60:34) [09:38:24:811]: Setting cached product context: machine assigned for product: 389F20921C4BAB448BD5C5D6252E4C14
MSI (s) (60:34) [09:38:24:811]: Using cached product context: machine assigned for product: 389F20921C4BAB448BD5C5D6252E4C14
MSI (s) (60:34) [09:38:24:813]: Setting cached product context: machine assigned for product: 3AEA91AC949BAD14FAAB96326532F0E6
MSI (s) (60:34) [09:38:24:813]: Using cached product context: machine assigned for product: 3AEA91AC949BAD14FAAB96326532F0E6
MSI (s) (60:34) [09:38:24:813]: Setting cached product context: machine assigned for product: 3C29A53407D22EC40972BC8CAE0625CF
MSI (s) (60:34) [09:38:24:813]: Using cached product context: machine assigned for product: 3C29A53407D22EC40972BC8CAE0625CF
MSI (s) (60:34) [09:38:24:813]: Setting cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (60:34) [09:38:24:813]: Using cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (60:34) [09:38:24:813]: Setting cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (60:34) [09:38:24:813]: Using cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (60:34) [09:38:24:813]: Setting cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (60:34) [09:38:24:813]: Using cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (60:34) [09:38:24:816]: Setting cached product context: machine assigned for product: 436345E052E7F8B4D8B57988E0E50588
MSI (s) (60:34) [09:38:24:816]: Using cached product context: machine assigned for product: 436345E052E7F8B4D8B57988E0E50588
MSI (s) (60:34) [09:38:24:816]: Setting cached product context: machine assigned for product: 43F751576C201384DB66B34CE9A73849
MSI (s) (60:34) [09:38:24:816]: Using cached product context: machine assigned for product: 43F751576C201384DB66B34CE9A73849
MSI (s) (60:34) [09:38:24:816]: Setting cached product context: machine assigned for product: 46B5A9879DD95AB419A50FCFA0B1B7EF
MSI (s) (60:34) [09:38:24:816]: Using cached product context: machine assigned for product: 46B5A9879DD95AB419A50FCFA0B1B7EF
MSI (s) (60:34) [09:38:24:816]: Setting cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (60:34) [09:38:24:816]: Using cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (60:34) [09:38:24:816]: Setting cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (60:34) [09:38:24:816]: Using cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (60:34) [09:38:24:816]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120671FF
MSI (s) (60:34) [09:38:24:816]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120671FF
MSI (s) (60:34) [09:38:24:818]: Setting cached product context: machine assigned for product: 51F3E5ECA0235684793D0F27725CBBF2
MSI (s) (60:34) [09:38:24:818]: Using cached product context: machine assigned for product: 51F3E5ECA0235684793D0F27725CBBF2
MSI (s) (60:34) [09:38:24:818]: Setting cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (60:34) [09:38:24:818]: Using cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (60:34) [09:38:24:818]: Setting cached product context: machine assigned for product: 545AF76F5E8D9024681BEA0E541D00F3
MSI (s) (60:34) [09:38:24:818]: Using cached product context: machine assigned for product: 545AF76F5E8D9024681BEA0E541D00F3
MSI (s) (60:34) [09:38:24:818]: Setting cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (60:34) [09:38:24:818]: Using cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (60:34) [09:38:24:818]: Setting cached product context: machine assigned for product: 576374F8207D9F54E8CB43B2041CB75F
MSI (s) (60:34) [09:38:24:818]: Using cached product context: machine assigned for product: 576374F8207D9F54E8CB43B2041CB75F
MSI (s) (60:34) [09:38:24:821]: Setting cached product context: machine assigned for product: 5D6775DE4B957B64FA18F5D2497D6C04
MSI (s) (60:34) [09:38:24:821]: Using cached product context: machine assigned for product: 5D6775DE4B957B64FA18F5D2497D6C04
MSI (s) (60:34) [09:38:24:821]: Setting cached product context: machine assigned for product: 60BBB56BE8F15F84A8450B429A1EF5FD
MSI (s) (60:34) [09:38:24:821]: Using cached product context: machine assigned for product: 60BBB56BE8F15F84A8450B429A1EF5FD
MSI (s) (60:34) [09:38:24:821]: Setting cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (60:34) [09:38:24:821]: Using cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (60:34) [09:38:24:821]: Setting cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (60:34) [09:38:24:821]: Using cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (60:34) [09:38:24:821]: Setting cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (60:34) [09:38:24:821]: Using cached product context: machine assigned for product: 67D6ECF5CD5FBA732B8B22BAC8DE1B4D
MSI (s) (60:34) [09:38:24:823]: Setting cached product context: machine assigned for product: 68AB67CA7DA73301B744AA0100000010
MSI (s) (60:34) [09:38:24:823]: Using cached product context: machine assigned for product: 68AB67CA7DA73301B744AA0100000010
MSI (s) (60:34) [09:38:24:823]: Setting cached product context: machine assigned for product: 697CDB50154318F49BD19EF8A7AD672C
MSI (s) (60:34) [09:38:24:823]: Using cached product context: machine assigned for product: 697CDB50154318F49BD19EF8A7AD672C
MSI (s) (60:34) [09:38:24:823]: Setting cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (60:34) [09:38:24:823]: Using cached product context: machine assigned for product: 6E815EB96CCE9A53884E7857C57002F0
MSI (s) (60:34) [09:38:24:823]: Setting cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (60:34) [09:38:24:823]: Using cached product context: machine assigned for product: 6E8A266FCD4F2A1409E1C8110F44DBCE
MSI (s) (60:34) [09:38:24:823]: Setting cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (60:34) [09:38:24:823]: Using cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (60:34) [09:38:24:823]: Setting cached product context: machine assigned for product: 70DA7C156F3C5364E8A83231608D01EF
MSI (s) (60:34) [09:38:24:826]: Using cached product context: machine assigned for product: 70DA7C156F3C5364E8A83231608D01EF
MSI (s) (60:34) [09:38:24:826]: Setting cached product context: machine assigned for product: 75FDF62FE3848C249A9CEE1EDE2B650E
MSI (s) (60:34) [09:38:24:826]: Using cached product context: machine assigned for product: 75FDF62FE3848C249A9CEE1EDE2B650E
MSI (s) (60:34) [09:38:24:826]: Setting cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (60:34) [09:38:24:826]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (60:34) [09:38:24:826]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (60:34) [09:38:24:826]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (60:34) [09:38:24:826]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (60:34) [09:38:24:826]: User policy value 'DisableMedia' is 0
MSI (s) (60:34) [09:38:24:826]: Machine policy value 'AllowLockdownMedia' is 1
MSI (s) (60:34) [09:38:24:826]: SOURCEMGMT: Looking for sourcelist for product {FDB3B167-F4FA-461D-976F-286304A57B2A}
MSI (s) (60:34) [09:38:24:826]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (60:34) [09:38:24:826]: SOURCEMGMT: Adding {FDB3B167-F4FA-461D-976F-286304A57B2A}; to potential sourcelist list (pcode;disk;relpath).
MSI (s) (60:34) [09:38:24:826]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (60:34) [09:38:24:826]: SOURCEMGMT: Now checking product {FDB3B167-F4FA-461D-976F-286304A57B2A}
MSI (s) (60:34) [09:38:24:826]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (60:34) [09:38:24:826]: SOURCEMGMT: Trying source C:\Users\TC\AppData\Local\Temp\AIR1D30.tmp\.
MSI (s) (60:34) [09:38:24:828]: Note: 1: 2203 2: C:\Users\TC\AppData\Local\Temp\AIR1D30.tmp\setup.msi 3: -2147287037
MSI (s) (60:34) [09:38:24:828]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (60:34) [09:38:24:828]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (60:34) [09:38:24:828]: SOURCEMGMT: Processing net source list.
MSI (s) (60:34) [09:38:24:828]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (60:34) [09:38:24:828]: SOURCEMGMT: Processing media source list.
MSI (s) (60:34) [09:38:24:833]: Note: 1: 2203 2: 3: -2147287037
MSI (s) (60:34) [09:38:24:836]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (60:34) [09:38:24:836]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (60:34) [09:38:24:836]: SOURCEMGMT: Processing URL source list.
MSI (s) (60:34) [09:38:24:836]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
MSI (s) (60:34) [09:38:24:836]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (60:34) [09:38:24:836]: Note: 1: 1706 2: 3: setup.msi
MSI (s) (60:34) [09:38:24:836]: Using cached product context: machine assigned for product: 761B3BDFAF4FD16479F68236405AB7A2
MSI (s) (60:34) [09:38:24:836]: SOURCEMGMT: Now checking product {FDB3B167-F4FA-461D-976F-286304A57B2A}
MSI (s) (60:34) [09:38:24:836]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (s) (60:34) [09:38:24:836]: SOURCEMGMT: Trying source C:\Users\TC\AppData\Local\Temp\AIR1D30.tmp\.
MSI (s) (60:34) [09:38:24:836]: Note: 1: 2203 2: C:\Users\TC\AppData\Local\Temp\AIR1D30.tmp\setup.msi 3: -2147287037
MSI (s) (60:34) [09:38:24:836]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
MSI (s) (60:34) [09:38:24:836]: Note: 1: 1706 2: -2147483647 3: setup.msi
MSI (s) (60:34) [09:38:24:836]: Note: 1: 1706 2: 3: setup.msi
MSI (s) (60:34) [09:38:24:836]: SOURCEMGMT: Failed to resolve source
MSI (s) (60:34) [09:38:24:836]: MainEngineThread is returning 1612
MSI (s) (60:EC) [09:38:24:838]: User policy value 'DisableRollback' is 0
MSI (s) (60:EC) [09:38:24:838]: Machine policy value 'DisableRollback' is 0
MSI (s) (60:EC) [09:38:24:838]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (60:EC) [09:38:24:838]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (60:EC) [09:38:24:841]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (60:EC) [09:38:24:841]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (60:EC) [09:38:24:841]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (60:EC) [09:38:24:841]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (60:EC) [09:38:24:841]: Restoring environment variables
MSI (c) (1C:40) [09:38:24:843]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (1C:40) [09:38:24:843]: MainEngineThread is returning 1612
=== Verbose logging stopped: 9/18/2011 9:38:24 ===

Report · Sep 19, 2011

I'm sorry you're running into installation issues with AIR, but thank you for including both your AIR and MSI logs!

Microsoft has released a new utility that can help resolve installation problems like this. Would you mind giving this a try and let us know how it works for you? When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system. Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

If you still encounter problems, I've created a small script that attempts to remove past AIR installs from your system. It's also been helpful solving this particular failure. You can find it attached to this post.

Thanks,

Chris

Adobe Community

Getting Error Installing AIR on Windows 7

1 Correct answer