Flash Player Problem

[jacobite9428]

Hi,I am having a problem downloading and installing Flash Player,each time I try to install the software I receive the message that I have the latest version installed,strange as I do not have any version installed on my system.It has become a bit of a nuisance as some of the web sites I visit keep on asking me to install version 9 or above.What is the problem please.

My OS is Windows Vista.

[chris.campbell]

Hi,

Please try the following steps which should resolve this error:

1. Download the stand alone uninstaller

2. Close all your browser windows

3. Run the uninstaller

4. Restart your computer

5. Delete the following folder, depending on your operating system type:

• Windows 32bit - c:\Windows\system32\macromed
• Windows 64bit - c:\windows\syswow64\macromed

6. Download and install Flash Player located here:

• Flash Player for Internet Explorer
• Flash Player for other browsers

[jacobite9428]

I have done everything as requested but still I have the problem.I am still being asked to download and install version 9 or greater as I do not have Flash Player installed,yet when I installed Flash Player I was being told that the instalation was successful!!!no it is not.What else can be causing the problem?

[chris.campbell · Accepted solution]

Are you using Internet Explorer as your browser?  If so, please take a look at the following two FAQs that might help out:

Enabling Flash Player in Internet Explorer 9

ActiveX Filtering in Internet Explorer 9

Thanks,

Chris

[jacobite9428]

Thanks a lot Chris,problem now solved it was the ActiveX filtering causing me the problem.

From: chris.campbell <forums@adobe.com>

To: jacobite9428 <biggles_aviator@yahoo.co.uk>

Sent: Monday, 26 September 2011, 4:10

Subject: Flash Player Problem

Re: Flash Player Problem created by chris.campbell in Flash Player - View the full discussion

Are you using Internet Explorer as your browser?  If so, please take a look at the following two FAQs that might help out:

Enabling Flash Player in Internet Explorer 9

ActiveX Filtering in Internet Explorer 9

Thanks,

Chris

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