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    iOS language list in iTunes

    JohnHattan

      Just got my game approved and listed in the app store.

       

      http://itunes.apple.com/us/app/dice-a-rama/id441585479

       

      One thing that bothers me is that my listing says that my game supports a huge array of languages, even though my game is only in English. In my descriptor, I only provided an English name and description.

       

      And I'm looking through the other AIR-written apps, and I'm seeing the same thing. Looking at the iTunes Connect listing, it appears that the supported language-list is coming from a manifest inside the game, the game itself (specifically the "iphone-bundle-localisations" identifier).

       

      Is there a way to set this in your iOS descriptor XML?

        • 1. Re: iOS language list in iTunes
          josholm Community Member

          You can modify the languages in the XML, but it seems that it makes no difference!

          Really weird, I though it is just internal, but as you said it is displayed in itc and therefore it should be changeable from flash.

          • 2. Re: iOS language list in iTunes
            josholm Community Member

            Maybe this helps in the xml:

            <key>CFBundleAllowMixedLocalizations</key><false/>

            ?

             

            This just happens with AIR 2.6 and 2.7 and so far I could not have just one language per app.

            • 3. Re: iOS language list in iTunes
              sanika Kulshreshtha Adobe Employee

              Hi,

              Thanks for raising the issue. As per page 64 & 65 of https://itunesconnect.apple.com/docs/iTunesConnect_DeveloperGuide.pdf, you should be able to delete languages. Could you give it a try?

               

              Thanks,

              Sanika

              • 4. Re: iOS language list in iTunes
                JohnHattan Community Member

                I just tried that and got an error that you cannot change your app's languages while your app is live in the app store or under review. In any case, I think those localizations you set via the iTunes Connect page are just for your listing (i.e. you could add a French description and screenshots to your listing so that French users would see a localized listing).

                 

                Best I can tell, the languages list is being pre-populated from the .IPA file itself. If you open your .IPA file in a zip program, you'll see .lproj folders for 14 languages, and I'm thinking that that's where iTunes Connect is making the assumptions about the languages you support.

                • 5. Re: iOS language list in iTunes
                  josholm Community Member

                  You can't change those in iTunesConnect!

                  These info (as John said) is just for changing the description info within iTunes and is therefore separated from the languages in the app.

                  It seems that there is an error/bug and (from what I can see what the ipa holds), because language infos are inside the folders if they are selected from within the XML, if not there are still the language sets, but without content.

                  • 6. Re: iOS language list in iTunes
                    josholm Community Member

                    I have to push this one again, since I just read comments from customers of an app a friend has made with air and they are complaining that they can't change the language though the description in iTunes claims it is a multilanguage app.

                     

                    Is there anyone being able to just publish to one language with air 2.6 or 2.7?

                     

                    This seems to be a major bug if this is not changeable and I am wondering how long Apple will accept those apps...

                    • 7. Re: iOS language list in iTunes
                      sanika Kulshreshtha Adobe Employee

                      Hi,

                      We are aware of this bug and you can expect a resolution in the next release.

                       

                      Thanks,

                      Sanika

                      • 8. Re: iOS language list in iTunes
                        josholm Community Member

                        That's good to hear. However, I think you should think about a new release cycle. Since there are some bugs that need to be fixed really soon - and I think that just will happen if other aspects of air for different hardware will be done too. Waiting one or two more month for such an update would be hard, especially if apps don't work out because of that...

                        • 9. Re: iOS language list in iTunes
                          tlhood

                          Hi my app was released a week ago and has the same problem.

                           

                          http://itunes.apple.com/us/app/house-ball/id443807593?mt=8

                           

                          Just wondering if there is anything I can do to make English the only language, or is there no way around this bug?

                          • 10. Re: iOS language list in iTunes
                            josholm Community Member

                            Hi tlhood,

                             

                            there is nothing you can do. Sadly this is a bug since 2.6 and I think not a lot people are really aware of problems that this might cause. If you could use the language settings it would be great and I hope that this bug is caused by tests to do so (right now, I think you just might be able to use individual names to be displayed on the device), but you can't publish for different selected localizations. You will need to do that within a selection from within your app.

                            I really hope that a fixed update will come soon, since it is just a matter of time until you can't longer publish apps that claim to support all languages, but in reality don't do that...

                            • 11. Re: iOS language list in iTunes
                              omdesign2011

                              Yeah just realized we have the same problem, has anyone come up with a work around/fix for this? Nothing can be added to the xml to specify language's???

                              • 12. Re: iOS language list in iTunes
                                omdesign2011 Community Member

                                Yeah I can see those folders too when I 'explore the package contents'. I wonder if removing all the .lproj language folders (except for english) before the final zip would have any effect???

                                • 13. Re: iOS language list in iTunes
                                  tlhood Community Member

                                  Hi omdesign,

                                   

                                  I tried doing that, but when I tried upoading the .zip after I modified, I recieved an error in Application Loader.

                                  • 14. Re: iOS language list in iTunes
                                    omdesign2011 Community Member

                                    bummer, anyone had any word from adobe on when this will be sorted? Bit of a major saying your app works in multiple languages when only works in english.

                                    • 15. Re: iOS language list in iTunes
                                      Peter Robertson MeganK

                                      This is a shocker.  I was happy to get our app approved and didn't notice that we were offering every language until a colleague pointed it out.  As there isn't a work-around, then we're stuck with this situation until Adobe fixes it.  My problems are; 1. we are all effectively doing false advertising, and 2,  if Apple's attention gets focussed on this it's another reason for them to be restrictive around the dev stacks they'll accept apps from.  I really hope this gets urgent attention at Adobe.

                                       

                                      Peter Robertson

                                      • 16. Re: iOS language list in iTunes
                                        omdesign2011 Community Member

                                        Yep my thoughts exactly. Was probably going to add something to the app's meta description along the lines of *Note: Only available in english.


                                        Hopefully this will be enough to save our *** from getting sued!

                                        • 17. Re: iOS language list in iTunes
                                          JohnHattan Community Member

                                          Any word about this being fixed in AIR 3?

                                           

                                          I got the beta several days ago, but I've seen precious little in the way of documentation. Had to figure out captive runtimes on my own.

                                          • 18. Re: iOS language list in iTunes
                                            omdesign2011 Community Member

                                            Couldn't see it mentioned anywhere and the only word from Adobe still is that we have to wait.

                                            • 19. Re: iOS language list in iTunes
                                              Ambari Community Member

                                              I'm having the same problem with my app - and it's a DICTIONARY so I think it's pretty important that it be clear it's only available in English!

                                               

                                              Any update on when this will be resolved? I feel like it really need an urgent fix.

                                              • 20. Re: iOS language list in iTunes
                                                josholm Community Member

                                                So far, the bug is still included in the latest beta. However, you can and should write a note in your App description in iTunes. This way it might not be too confusing...

                                                • 21. Re: iOS language list in iTunes
                                                  Ambari Community Member

                                                  Am I the only one who feels like Apple is constantly teetering on the edge of banning apps made with any program other than XCode and things like this might just send them over the edge? Or am I overthinking it?

                                                  • 22. Re: iOS language list in iTunes
                                                    josholm Community Member

                                                    I think they are relaxed about that nowadays. However, this could become an issue sooner or later, since the App claims something which it is not capable of and therefore it could easily be rejected.

                                                    • 23. Re: iOS language list in iTunes
                                                      spinlight Community Member

                                                      Adobe, please hurry on this issue. I'd hate to annoy Apple. I've had one user request a refund and leave a bad review. I'd sure like to fix this as soon as possible.

                                                      • 24. Re: iOS language list in iTunes
                                                        Saumitra Bhave Community Member

                                                        While we are actively working on this, Following is the workaround for you which will work only on Mac.

                                                         

                                                        Prerequisites:

                                                        Mac OS

                                                        Xcode installed

                                                         

                                                        Process:

                                                         

                                                        1. Generate the ipa using your favorite tool (FB, Flash Pro, ADT)

                                                        2. Rename .ipa to .zip and extract it.

                                                        3. you will now see a folder called Payload

                                                        4. Inside Payload you will find <binary>.app right click and select show package contents.

                                                        5. Delete all such x.lproj where x is not the language that you support

                                                        6. Run the following command

                                                         

                                                        /usr/bin/codesign -f -s "iPhone Developer: Your Name (XXXXXXXXX)" "--resource-rules=./Payload/binary.app/ResourceRules.plist" "./Payload/binary.app"
                                                        

                                                         

                                                        7. In above command iPhone Developer: Your Name (XXXXXXXXX) is a string you see in your Keychain. (Make sure you install your p12 into keychain before running above command.)

                                                        8. Right click on Payload and select compress

                                                        9. Rename the .zip file to .ipa

                                                        10. install this new ipa to see its installing. (If there are some errors in codesign-ing you will get error while installing the app)

                                                         

                                                        Hopefully!! You should get what you needed!

                                                        • 25. Re: iOS language list in iTunes
                                                          josholm Community Member

                                                          Hi Saumitra,

                                                           

                                                          I tried this and something similar, it does work to use this on an own device, but have you been able to upload it to iTunesConnect?

                                                          When I was trying it, I got a codesign error, though everything was ok with the developer infos. I compared them with the original files via the Terminal...

                                                          Application launcher always gives me errors with this solution. However, I have been heading in the same direction with a little different Terminal script. When I have time to figure out if the app really gets accepted, I will post it here...

                                                          • 26. Re: iOS language list in iTunes
                                                            Saumitra Bhave Community Member

                                                            Hi:

                                                             

                                                            To create the binary to upload on iTunes. There are some changes.

                                                             

                                                            In step 1. while generating the ipa use the distribution mobileprovision (NOT the development mobileprovision)

                                                            In codesign step the value of -s would become "iPhone Distribution: Your Name" (Make sure you distribution certificate(p12) is installed in Keychain)

                                                            • 27. Re: iOS language list in iTunes
                                                              appandrew Community Member

                                                              Hi,

                                                               

                                                              I just tried to upload an update v1.1 of my App "Dragon Party" ( http://itunes.apple.com/de/app/die-olchis-ein-drachenfest/id464300466?mt=8 ) to iTunes Connect.

                                                               

                                                              I compiled the IPA as usual (distribution profile, app store mobile provisioning).

                                                               

                                                              I wanted to kill the additional languages and used the step-by-step procedure described above, resulting in my last codesigning step:

                                                               

                                                              /usr/bin/codesign -f -s "iPhone Distribution: Verlag Friedrich Oetinger GmbH" "--resource-rules=./Payload/App_Drachenfest_53_MULTI_AIR30.app/ResourceRules.plist" "./Payload/App_Drachenfest_53_MULTI_AIR30.app"

                                                               

                                                              It worked like a charm, terminal told me:

                                                              ./Payload/App_Drachenfest_53_MULTI_AIR30.app: replacing existing signature

                                                               

                                                              I looked into the app and truly, the CodeResources in the payload were updated.

                                                               

                                                              Afterwards i compressed and renamed the app again and installed the IPA on my iPad without any problems.

                                                               

                                                               

                                                              Then I tried to upload the app using the newest Application Loader 2.4.1 (190).

                                                               

                                                              This is the result:

                                                              Bildschirmfoto 2011-10-20 um 15.11.34.png

                                                               

                                                              I don't understand these errors - I used the same Distribution Zertificate and App Store mobile provisioning as usual when I upload my other apps to the App Store.

                                                               

                                                              I now uploaded my v1.1 update to iTunes Connect without first patching the languages and it worked fine, no problems with the Application Loader.

                                                               

                                                              So:

                                                               

                                                              1. My app is fine, the Distribution Certificate and App Store mobileprovisioning profile are valid and match with the ID, the correct name from the keychain was used etc. etc.

                                                              2. Proof of this is: I could upload the unmodified app with Application Loader to iTunes Connect

                                                              3. But when I change the app content, delete the additional language directories and the resign the app WITH THE CORRECT PROFILES etc., I couldn't upload the app anymore

                                                               

                                                              Any ideas?

                                                              • 28. Re: iOS language list in iTunes
                                                                Saumitra Bhave Community Member

                                                                Hi Appandrew:

                                                                 

                                                                Can you please try following additional step and see if you can put binary on Application Loader.

                                                                 

                                                                Use the command as:

                                                                 

                                                                codesign -f -s "iPhone Distribution: Your Name" "--resource-rules=./Payload/binary.app/ResourceRules.plist" --entitlements "/path/to/Entitlements.plist" "./Payload/binary.app"
                                                                

                                                                 

                                                                Where your Entitlements.plist is:

                                                                 

                                                                <?xml version="1.0" encoding="UTF-8"?>
                                                                <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
                                                                <plist version="1.0">
                                                                <dict>
                                                                    <key>application-identifier</key>
                                                                    <string>XXXXXXXXX.com.your.id</string>
                                                                    <key>keychain-access-groups</key>
                                                                    <array>
                                                                        <string>XXXXXXXX.com.your.id</string>
                                                                    </array>
                                                                </dict>
                                                                </plist>
                                                                

                                                                 

                                                                In this file XXXXXXX is the AppIdentifierPrefix which you can see by opening mobile provision file in textEdit look for 'ApplicationIdentifierPrefix'

                                                                com.your.id is the same id of your app(which is used for mobile provision and is given as id in app descriptor)

                                                                 

                                                                This is Mandatory for putting app on the store. Sorry for not mentioning earlier.

                                                                • 29. Re: iOS language list in iTunes
                                                                  appandrew Community Member

                                                                  Hi Saumitra,

                                                                   

                                                                  THANK YOU VERY MUCH!

                                                                   

                                                                  It worked!

                                                                   

                                                                  I rejected my own update v1.1 and tried again (after deleting all the languages I didn't need, see posts above), using the new codesign string and with an Entitlements.plist file.

                                                                   

                                                                  Worked beautifully.

                                                                   

                                                                  And then ... I uploaded the new IPA using the Application Loader ... and the IPA was accepted, my update is now waiting for review.

                                                                   

                                                                  THANKS AGAIN!

                                                                   

                                                                  This bug is a bad one, but your workaround rocks!

                                                                   

                                                                   

                                                                  One more interesting thing: After uploading the IPA I got a warning - have you encountered anything like this before (just curious...):

                                                                  Bildschirmfoto 2011-10-21 um 13.58.55.png

                                                                   

                                                                  I didn't get this after uploading the original v1.0 version, and there's almost no difference to the just uploaded version v1.1

                                                                   

                                                                  Best,

                                                                  Andrew

                                                                  • 30. Re: iOS language list in iTunes
                                                                    Saumitra Bhave Community Member

                                                                    No I havent seen this message.

                                                                     

                                                                    So you dont get this message when uploading the ipa without resigning? I think this warning is added with the new uploader. In earlier version of uploader it dint even check for API usage on client side.

                                                                     

                                                                    This doesnt look anything serious BTW.

                                                                     

                                                                    Thanks,

                                                                    Saumi

                                                                    • 31. Re: iOS language list in iTunes
                                                                      appandrew Community Member

                                                                      I got this msg when I uploaded the app without resigning, too.

                                                                       

                                                                      So yeah, maybe it's the new Application Loader, it has nothing to do with the resigning process.

                                                                       

                                                                      Best,

                                                                      Andrew

                                                                      • 32. Re: iOS language list in iTunes
                                                                        appandrew Community Member

                                                                        It really worked! My update v1.1 is in the iTunes App Store - and instead of 16 languages only the two intended languages German and English are listed.

                                                                         

                                                                        Thanks!

                                                                        • 33. Re: iOS language list in iTunes
                                                                          jendabek Community Member

                                                                          Hi,

                                                                           

                                                                          any update in this issue? Can we expect covering this area in the near future by AIR itself?

                                                                           

                                                                          Thanks.

                                                                          • 34. Re: iOS language list in iTunes
                                                                            Saumitra Bhave Community Member

                                                                            Hi:

                                                                             

                                                                            We are working on solving this problems, So, yes you will get a much simpler,better way to do this through AIR itself in near future

                                                                            The method in this thread is just a workaround in case someone is facing urgent issues, this should not be needed in future.

                                                                             

                                                                            Thanks

                                                                            Saumitra Bhave

                                                                            AIR iOS

                                                                            • 35. Re: iOS language list in iTunes
                                                                              GregorySchuessler Community Member

                                                                              Hi Appandrew (and Saumitra),

                                                                               

                                                                              I went out to the Apple preview of your app and I see all of the languages listed still for version 1.2 of your app.  In the meta data description you have

                                                                               

                                                                              ATTENTION 1:

                                                                              This is the English version!

                                                                               

                                                                              So did the workaround that Saumitra suggested really work?  We need to fix this for a couple of iOS apps we have out there and want to verify.  Hopefully Saumitra is right and I hope Adobe/Saumitra will have an easier fix/solution soon!

                                                                               

                                                                              Thank you so much,

                                                                              greg

                                                                              • 36. Re: iOS language list in iTunes
                                                                                appandrew Community Member

                                                                                Hi Gregory,

                                                                                 

                                                                                I didn't fix it yet for the "Kuckuck" and "Frankie Frog" apps, I will wait till there is some other stuff to update.

                                                                                 

                                                                                Have a look at "Dragon Party", there you'll find only the German and English languages listed:

                                                                                http://itunes.apple.com/us/app/the-ogglies-a-dragon-party/id464300466?mt=8

                                                                                 

                                                                                Really, the workaround works like a charm. :-)

                                                                                 

                                                                                Best,

                                                                                Andreas

                                                                                • 37. Re: iOS language list in iTunes
                                                                                  spinlight Community Member

                                                                                  This workaround fixed our issues. We've submitted updates to all our apps. Thanks everyone!

                                                                                  • 38. Re: iOS language list in iTunes
                                                                                    c_a_chien

                                                                                    Hi, I'm following these steps to update our app and get the language descriptions fixed. However I got stuck on the entitlements file. I created an Entitlements.plist as outlined by Saumitra, made sure it was a plain text file, but I consistently get the following errors:

                                                                                     

                                                                                    Entitlements.plist: unrecognized blob type (accepting blindly)

                                                                                    Entitlements.plist: invalid length in entitlement blob

                                                                                     

                                                                                     

                                                                                    Any pointers as to what may be wrong? I verified that the Entitlements.plist file is plain text and it is openable by XCode.

                                                                                     

                                                                                    Thanks,

                                                                                     

                                                                                    --Chi-An

                                                                                    • 39. Re: iOS language list in iTunes
                                                                                      spinlight Community Member

                                                                                      I place the modified .app file on my desktop. Then I create a text file on my desktop called appname.xcent. Place this in that file:

                                                                                       

                                                                                      <?xml version="1.0" encoding="UTF-8"?>

                                                                                      <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

                                                                                      <plist version="1.1">

                                                                                      <dict>

                                                                                          <key>application-identifier</key>

                                                                                          <string>1234567890.com.yourcompany.yourappname</string>

                                                                                          <key>get-task-allow</key>

                                                                                          <true/>

                                                                                      </dict>

                                                                                      </plist>

                                                                                       

                                                                                      With my modified .app and the .xcent file on my desktop I run this line in terminal.

                                                                                       

                                                                                      codesign -f -s "iPhone Distribution: Developer Name" "--resource-rules=/Users/yourname/Desktop/myappname.app/ResourceRules.plist" --entitlements "/Users/yourname/Desktop/myappname.xcent" "/Users/matthutton/Desktop/myappname.app"

                                                                                       

                                                                                      After that, I zip the file and send it to Apple. So far it's worked for me. I've done this now to 5 apps successfully.

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