9 Replies Latest reply: Sep 27, 2011 9:37 AM by Noel Carboni RSS

    Error install Adobe master collection suite cs5 on windows 8

    Lehieu77 Community Member

      erro.jpg

       

      All file is extracted from iso file to a dictionary on o harddisk.

      Can you help me, pls?

       

      Just tried:

      Run as administrator and compalibity as windows xp sp3

      Set permission for user to access file

        • 1. Re: Error install Adobe master collection suite cs5 on windows 8
          Lehieu77 Community Member

          Exit Code: 24

           

           

           

           

          -------------------------------------- Summary --------------------------------------

           

           

           

           

          - 0 fatal error(s), 107 error(s), 57 warning(s)

           

           

           

           

          WARNING: The payload: Adobe Photoshop CS5 Core  {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:

           

           

                    Family: Photoshop

           

           

                    ProductName: Adobe Photoshop CS5 Core_x64

           

           

                    This parent relationship is not satisfied, because this payload is not present in this session.

           

           

           

           

          WARNING: The payload with AdobeCode:  {A334FDED-DCCA-481E-B226-F902CCC419D2} has recommended dependency on:

           

           

           

           

          WARNING:           Family: Adobe Web Suite CS5

           

           

           

           

          WARNING:           ProductName: Adobe Media Encoder CS5 X64

           

           

           

           

          WARNING:           MinVersion: 0.0.0.0

           

           

           

           

          WARNING:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          WARNING:           Removing this payload from the dependency list.

           

           

           

           

          WARNING: The payload with AdobeCode:  {A334FDED-DCCA-481E-B226-F902CCC419D2} has recommended dependency on:

           

           

           

           

          WARNING:           Family: Adobe Web Suite CS5

           

           

           

           

          WARNING:           ProductName: Adobe Media Encoder CS5 Dolby WRAPPER X64

           

           

           

           

          WARNING:           MinVersion: 0.0.0.0

           

           

           

           

          WARNING:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          WARNING:           Removing this payload from the dependency list.

           

           

           

           

          WARNING: The payload with AdobeCode:  {A334FDED-DCCA-481E-B226-F902CCC419D2} has recommended dependency on:

           

           

           

           

          WARNING:           Family: Adobe Web Suite CS5

           

           

           

           

          WARNING:           ProductName: Adobe Media Encoder CS5 PCI WRAPPER X64

           

           

           

           

          WARNING:           MinVersion: 0.0.0.0

           

           

           

           

          WARNING:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          WARNING:           Removing this payload from the dependency list.

           

           

           

           

          WARNING: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has recommended dependency on:

           

           

           

           

          WARNING:           Family: Adobe Web Suite CS5

           

           

           

           

          WARNING:           ProductName: Adobe Media Encoder CS5 X64

           

           

           

           

          WARNING:           MinVersion: 0.0.0.0

           

           

           

           

          WARNING:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          WARNING:           Removing this payload from the dependency list.

           

           

           

           

          WARNING: The payload with AdobeCode:  {E8815668-95B0-443D-AC92-2BFD7DD8F16A} has recommended dependency on:

           

           

           

           

          WARNING:           Family: Adobe Web Suite CS5

           

           

           

           

          WARNING:           ProductName: Adobe Media Encoder CS5 X64

           

           

           

           

          WARNING:           MinVersion: 0.0.0.0

           

           

           

           

          WARNING:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          WARNING:           Removing this payload from the dependency list.

           

           

           

           

          WARNING: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has recommended dependency on:

           

           

           

           

          WARNING:           Family: Adobe Web Suite CS5

           

           

           

           

          WARNING:           ProductName: Adobe Media Encoder CS5 X64

           

           

           

           

          WARNING:           MinVersion: 0.0.0.0

           

           

           

           

          WARNING:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          WARNING:           Removing this payload from the dependency list.

           

           

           

           

          WARNING: Memory requirements not met for {288DB08D-0708-4A94-B055-55B99E39EB62}

           

           

           

           

          WARNING: Display requirements not met for {288DB08D-0708-4A94-B055-55B99E39EB62}

           

           

           

           

          WARNING: Memory requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}

           

           

           

           

          WARNING: Display requirements not met for {7816FDDE-40D4-482D-AD7D-97858985DB3E}

           

           

           

           

          WARNING: Memory requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

           

           

           

           

          WARNING: Display requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}

           

           

           

           

          WARNING: Memory requirements not met for {92D4A929-78F1-4EC3-B626-08B3CF5B784F}

           

           

           

           

          WARNING: Display requirements not met for {92D4A929-78F1-4EC3-B626-08B3CF5B784F}

           

           

           

           

          WARNING: Memory requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}

           

           

           

           

          WARNING: Display requirements not met for {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}

           

           

           

           

          WARNING: Memory requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}

           

           

           

           

          WARNING: Display requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}

           

           

           

           

          WARNING: Memory requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}

           

           

           

           

          WARNING: Display requirements not met for {CFC9F871-7C40-40B6-BE4A-B98A5B309716}

           

           

           

           

          WARNING: Memory requirements not met for {D3598CAC-AEB3-4234-A1E0-16F47D5F38CC}

           

           

           

           

          WARNING: Display requirements not met for {D3598CAC-AEB3-4234-A1E0-16F47D5F38CC}

           

           

           

           

          WARNING: Memory requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}

           

           

           

           

          WARNING: Display requirements not met for {DE5DE662-2ECB-4D93-967B-221FBCC8A736}

           

           

           

           

          WARNING: Memory requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}

           

           

           

           

          WARNING: Display requirements not met for {F319804F-E3A4-4C02-8AEC-CB39A4F6447E}

           

           

           

           

          ERROR: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:

           

           

           

           

          ERROR:           Family: CoreTech

           

           

           

           

          ERROR:           ProductName: Adobe Player for Embedding x64

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:

           

           

           

           

          ERROR:           Family: Shared Technology

           

           

           

           

          ERROR:           ProductName: Photoshop Camera Raw (64 bit)

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:

           

           

           

           

          ERROR:           Family: CoreTech

           

           

           

           

          ERROR:           ProductName: AdobeCMaps x64 CS5

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:

           

           

           

           

          ERROR:           Family: CoreTech

           

           

           

           

          ERROR:           ProductName: Adobe Linguistics CS5 x64

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:

           

           

           

           

          ERROR:           Family: CoreTech

           

           

           

           

          ERROR:           ProductName: AdobePDFL x64 CS5

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:

           

           

           

           

          ERROR:           Family: CoreTech

           

           

           

           

          ERROR:           ProductName: AdobeTypeSupport x64 CS5

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: The payload with AdobeCode:  {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has required dependency on:

           

           

           

           

          ERROR:           Family: CoreTech

           

           

           

           

          ERROR:           ProductName: Adobe WinSoft Linguistics Plugin CS5 x64

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: The payload with AdobeCode:  {F9766AC1-1461-1033-B862-DF8FE1C033BE} has required dependency on:

           

           

           

           

          ERROR:           Family: InDesign

           

           

           

           

          ERROR:           ProductName: Adobe InDesign CS5 Icon Handler x64

           

           

           

           

          ERROR:           MinVersion: 0.0.0.0

           

           

           

           

          ERROR:           This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

           

           

           

           

          ERROR:           Removing this dependency from list. Product may function improperly.

           

           

           

           

          ERROR: Set payload canceled status

           

           

           

           

          ERROR: Payload {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {03EEF3DA-71F9-4FE5-92AD-D10142E26459} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {0D067D13-C3D7-4EA6-B346-740CD91FD547} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {0E3C6C75-872D-4B0D-B0B2-31C717250691} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {14A2CC02-4638-405D-8190-ECD7BFD32D6E} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {1D830E80-28A4-11DF-A025-0024E8692489} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {26B0DF8D-3A8D-4BA9-B131-3B0D9EE87655} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {288DB08D-0708-4A94-B055-55B99E39EB62} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {30221E3E-4C47-4560-A296-DD9ABB500C21} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {4438C826-1FD0-4D04-A70B-24FE1580AB21} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {54F4466A-091A-46DA-B697-43D55CEF9DF6} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {56540320-C921-1029-83D9-FE864D1FC1DF} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {579FDC01-BA85-49E7-B16A-2C4CB55F7ACD} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {5E08533A-2C1B-469D-AFD5-953C9D00031F} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {635DCFA5-3A47-4452-AEC7-D3B23FFE929D} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {66173EC7-974E-4652-9468-4A93D2481BF0} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {6E505C8F-2896-11DF-9B64-0013724DD917} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {73A4DC5E-226E-42BA-8ECA-2822592AC044} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {7816FDDE-40D4-482D-AD7D-97858985DB3E} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {87AFDFF2-D852-4B1F-ABFB-0EAFA5A39B7B} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {92D4A929-78F1-4EC3-B626-08B3CF5B784F} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {955EB78F-C938-4EA8-8470-C6EA71685834} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {AE9B837F-D135-42FC-BE03-33545B5DCBDC} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {B60B8713-F828-44F9-BEEE-7596F814E540} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {BB024724-14D5-4AB6-B21C-74EDA63A0A39} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {BEC5B482-32A1-43E0-B7F7-9BF9592A1069} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {C79312BD-3E76-4474-A10C-1435D1856A4B} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {CBDD7465-CE11-4A58-9497-C370B65923F1} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {CFC9F871-7C40-40B6-BE4A-B98A5B309716} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {D0DAEA50-AD52-4BF9-AD5F-3E09564A8692} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {D31D91FE-F0E8-4DF1-812C-9400BE92A386} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {D3598CAC-AEB3-4234-A1E0-16F47D5F38CC} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {D5CC77BE-BC5B-424E-8E45-DF60AFF7BE9C} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {DE5DE662-2ECB-4D93-967B-221FBCC8A736} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {E319B9F9-4DE6-462C-970B-77D06C7807EE} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {E3E040E8-4CCD-4C71-8BAF-80BB2AD5DA04} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {E995AC53-954A-48D2-A861-613B8D42A9BE} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {F1599C36-2EAB-448F-B8F9-7DBEE9D5B345} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {F319804F-E3A4-4C02-8AEC-CB39A4F6447E} has an action "install" but no resultState

           

           

           

           

          ERROR: Payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640} has an action "install" but no resultState

           

           

           

           

          ERROR: The following payload errors were found during install:

           

           

           

           

          ERROR:  - AdobeHelp: User canceled installation

           

           

           

           

          ERROR: User cancelled the operation

           

           

           

           

          -------------------------------------------------------------------------------------

          • 2. Re: Error install Adobe master collection suite cs5 on windows 8
            Chris Cox Adobe Employee

            So far all I can see in that log is that the 64 bit components didn't install - because you don't have a 64 bit OS.

            After all that it just says user cancelled the install.

            • 3. Re: Error install Adobe master collection suite cs5 on windows 8
              Lehieu77 Community Member

              Chris Cox wrote:

               

              So far all I can see in that log is that the 64 bit components didn't install - because you don't have a 64 bit OS.

              After all that it just says user cancelled the install.

              Thanks Chris for reply

              Last OS i was used Windows 7 32bit. And installed success.

              After installation report 'Please insert disk to continues', i can't do anymore so i cancel .

              How to solved it ?

              • 4. Re: Error install Adobe master collection suite cs5 on windows 8
                Noel Carboni Community Member

                What flavor of Windows 8 Developer Preview did you install?  They published three of them.

                 

                I tried installing just Photoshop CS5.1 in a 64 bit test virtual machine with Windows 8 DP x64, and it installed okay, but subsequently I found that the Camera Raw conversion process doesn't work properly.

                 

                It's really just too early to be trying to use the Windows 8 pre-release code for anything real.

                 

                Your best bet is to restore your backup and go back to Windows 7 until Windows 8 is released, which won't be for quite a long time yet.

                 

                -Noel

                • 5. Re: Error install Adobe master collection suite cs5 on windows 8
                  Lehieu77 Community Member

                  Noel Carboni wrote:

                   

                  What flavor of Windows 8 Developer Preview did you install?  They published three of them.

                   

                  I tried installing just Photoshop CS5.1 in a 64 bit test virtual machine with Windows 8 DP x64, and it installed okay, but subsequently I found that the Camera Raw conversion process doesn't work properly.

                   

                  It's really just too early to be trying to use the Windows 8 pre-release code for anything real.

                   

                  Your best bet is to restore your backup and go back to Windows 7 until Windows 8 is released, which won't be for quite a long time yet.

                   

                  -Noel

                  I installed Windows 8 DP x86. And now i can't install Abobe MCS CS5. If haven't any answer to solved this.

                  I'll come back to Win7 until windows 8 is released.

                  Thanks Noel

                  • 6. Re: Error install Adobe master collection suite cs5 on windows 8
                    kinderkleding Community Member

                    i cant instaal on windows 7

                     

                    it goes till 98 % and then it shuts down

                    • 7. Re: Error install Adobe master collection suite cs5 on windows 8
                      Noel Carboni Community Member

                      kinderkleding wrote:

                       

                      i cant instaal on windows 7

                       

                      it goes till 98 % and then it shuts down

                       

                      Kinderkleding, I suggest you start a separate thread, as your problem is different than that of the original poster here.  Please provide more information about your system setup and the specific messages you're seeing.  There are some logs you may be asked to look in as well.

                       

                      -Noel

                      • 8. Re: Error install Adobe master collection suite cs5 on windows 8
                        John T Smith CommunityMVP

                        Since Win8 is still in Beta... you need to send bug reports to the Microsoft developers

                         

                        Microsoft contact information should be on the page where you downloaded Win8

                        • 9. Re: Error install Adobe master collection suite cs5 on windows 8
                          Noel Carboni Community Member

                          Microsoft provides a Feedback Tool you can download and install.

                           

                          They provided me instructions to download it here:

                          http://social.msdn.microsoft.com/Forums/en-US/windowsdeveloperpreviewgeneral/thread/f2f877 04-0223-43cf-9273-3bef2cbdacc4

                           

                          -Noel