4 Replies Latest reply on Sep 28, 2011 2:35 PM by Hi There

    Can't "Publish as New Page"

    AAMSE Level 1

      I'm in full editing mode in CS5, but when I go to File >> Actions, "Publish as a New Page" is grayed out. This didn't happen in our last version of Contribute. Any ideas as to why this happening? So far I've tried:


      • Restarting Contribute
      • Changing the modify permissions to allow for users to edit program files


      Nothing has worked.


      Thanks for your help with this!

        • 1. Re: Can't "Publish as New Page"
          Krishna Prasad B V Level 3



               Can you try clearing the Preferences? To clear the Preferences:


          In Windows -

          • Quit Contribute.
          • Go to C:\Documents and Settings\<username>\Local Settings\Application Data\Adobe\ and delete the Contribute CS5 folder. (In Windows Vista or Windows 7, go to C:\Users\<username>\AppData\Local\Adobe\ and delete the Contribute CS5 folder.)
          • Also, run reg delete "HKCU\Software\Adobe\Contribute 6" /f


          In Mac -

          • Quit Contribute.
          • Go to Users/<username>/Library/Application Support/Adobe/ and delete Contribute CS5 folder.
          • Also, go to Users/<username>/Library/Preferences and delete Adobe Contribute 6 Preferences file.


          Now, relaunch Contribute and connect to your website, and edit a web page and check whether you are able to Publish As New Page.


          Hope this helps.

          • 2. Re: Can't "Publish as New Page"

            Having the same issue with some users and not others who have the same permissions. Did changing the preferences work?

            • 3. Re: Can't "Publish as New Page"
              Dominic Michael Adobe Employee

              Clearing the perfereces is like a fresh installation of Contribute. Please try clearing the preference.


              Hope this solves your problem.

              • 4. Re: Can't "Publish as New Page"
                Hi There Level 1

                I'm not sure if this will help, but I know from experience when I simply "Connect" to the site/page via Adobe Contribute the "File" > "Actions" > "Publish as new page..." is greyed out for me.  However, when I choose to "Edit Page",  then "File" > "Actions" > "Publish as new page..."  does become available.


                The key is to make sure the page you want to "Publish as a new page" is in EDIT mode in Contribute, not just in view mode.


                My software and system:

                Contribute CS5 version 6.0

                Mac OS X version 10.6.8