5 Replies Latest reply: Sep 7, 2012 12:42 PM by len.yabloko RSS

    Cannot install Experience Services SDK - timeout connecting to Package Share

    cosmacol Community Member

      Following the installation guide, I tried to download and install the Experience Services SDK using package share.

       

      However, I always get an error page. After clicking the Package Share link, the browser hangs for some minutes, the present the following error page:

       

      package-share-error.png

       

       

      Trying to login using this "local" login page doesn't work.

       

      In the server log, I found this kind of stack traces:

       

      28.09.2011 18:09:02 *ERROR* PackageShareServlet: Adobe Package Share server not available (connection refused) (PackageShareServlet.java, line 306)

      java.net.ConnectException: Connection timed out: connect

                at java.net.PlainSocketImpl.socketConnect(Native Method)

                at java.net.PlainSocketImpl.doConnect(Unknown Source)

                at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

                at java.net.PlainSocketImpl.connect(Unknown Source)

                at java.net.SocksSocketImpl.connect(Unknown Source)

                at java.net.Socket.connect(Unknown Source)

                at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

                at com.day.crx.packaging.impl.EasySSLProtocolSocketFactory.createSocket(EasySSLProtocolSocke tFactory.java:179)

                at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)

                at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.op en(MultiThreadedHttpConnectionManager.java:1361)

                at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java :387)

                at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:17 1)

                at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)

                at com.day.crx.packaging.impl.proxy.ProxyImpl.doGet(ProxyImpl.java:552)

                at com.day.crx.packaging.impl.PackageShareServlet.doLogin(PackageShareServlet.java:294)

                at com.day.crx.packaging.impl.PackageShareServlet.doGet(PackageShareServlet.java:114)

                at com.day.crx.j2ee.CRXHttpServlet.doGet(CRXHttpServlet.java:112)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

                at com.day.crx.j2ee.CRXHttpServlet.service(CRXHttpServlet.java:94)

                at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

                at com.day.j2ee.servletengine.ServletRuntimeEnvironment.service(ServletRuntimeEnvironment.ja va:228)

                at com.day.j2ee.servletengine.RequestDispatcherImpl.doFilter(RequestDispatcherImpl.java:315)

                at com.day.j2ee.servletengine.RequestDispatcherImpl.service(RequestDispatcherImpl.java:334)

                at com.day.j2ee.servletengine.RequestDispatcherImpl.service(RequestDispatcherImpl.java:378)

                at com.day.j2ee.servletengine.ServletHandlerImpl.execute(ServletHandlerImpl.java:346)

                at com.day.j2ee.servletengine.HttpListener$Worker.run(HttpListener.java:610)

                at java.lang.Thread.run(Unknown Source)

       

       

      Note that I use a proxy to access the internet, and I already configured it using the configuration console of the Experience Server, in the "Day Commons HTTP Client 3.1" as suggested in the Day documentation here http://dev.day.com/content/docs/en/cq/current/administering/package_manager.html#Package%2 0Share%20Account

       

      How can I verify that the Package Share server provided by Adobe is actually alive? Is there any other configuration required in order for the package share to work? Can I find the required SDKs to create ADEP Experience Services applications in Flash Builder elsewhere?

       

      Thank you

      Cosma Colanicchia