1 Reply Latest reply: Oct 16, 2011 3:48 PM by Barbara B. RSS

    PSE 9 causing "blue screen" on Mac

    dtspin3333 Community Member

      I have PSE 9 installed on my new Macbook pro.  Five times when quiting PSE 9 and once when dragging and dropping a level into the trash, my screen has gone blue, or "crashed".  This only happens when using Elements.  Has anyone else experienced this?  Any suggestions?

      Thanks!

       

      Dave

        • 1. Re: PSE 9 causing "blue screen" on Mac
          Barbara B. CommunityMVP

          This is definitely not a known problem. Have you repaired permissions since installing it?

           

          Also, go into the organizer and be sure that tha auto analyzer is turned off (preferences>media analysis).

           

          It's not uncommon to get the crash reporter after normally quitting PSE 9, but a blue screen crash is very unusual.