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1. Re: hard drive utility program
Harm Millaard Oct 17, 2011 7:32 AM (in response to Islanders66)Insert the troublesome disk into your PC, boot from the Windows CD and reformat the drive completely and install Windows. Then boot from the Hitachi CD and check your newly formatted disk.
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2. Re: hard drive utility program
Islanders66 Oct 17, 2011 7:41 AM (in response to Harm Millaard)Thanks for the quick response Harm. That didn't work. When I tried that with the troublesome disk in the PC or external HD enclosure it causes it to get stuck even on the Windows boot disk and the Shadow protect boot cd. Yet with the troublesome disk removed I was able to boot from the Shadow Protect CD and restore from the backup to a new drive. So anytime the troublesome disk is connected to the PC it causes it to hang with Windows CD boot, SP cd boot. And I was unsuccessful with the Hatachi utilty.
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3. Re: hard drive utility program
Harm Millaard Oct 17, 2011 8:00 AM (in response to Islanders66)Those symtoms look like a PCB or mechanical failure. I guess your easiest and best option is to return the disk as defective and have it exchanged under warranty.
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4. Re: hard drive utility program
Islanders66 Oct 17, 2011 8:20 AM (in response to Harm Millaard)Thanks for the information. I'll send it back and have it exchanged under warranty.



