1 Reply Latest reply: Oct 17, 2011 12:50 PM by Kirsti-CA RSS

    Photoshop CS 5.1 - can't open psd files

    info@keenswh.com

      Hi,

       

      I have Photoshop CS 5.1 32bit and 64bit (running on 64bit windows), and sometimes it happens that I can't open files (jpg, psd, ...) in it. When I drag and drop a file to photoshop, or click on Open file dialog, or even try to make a new document, nothing happens.

       

      I have tried tricks with deleting preferences, but it didn't help. The only thing that helps is restarting windows - but this is not a practical solution for me.

       

      I would expect some help from Adobe on this, since we pay a lot for their products!

       

      Thanks,

      Marek