6 Replies Latest reply: Oct 19, 2011 5:45 AM by Agnepal Branched to a new discussion.

Problems with RoboHelp 8 HTM and JavaHelp

SYGP Feb 4, 2009 6:11 AM

Hello,

I was working with RoboHelp 7 and created help. Now I import my files in RoboHelp 8 and have some problems:

1. In design view files look just fine, but when I generate javaHelp i have some unwanted characters. At the begining of all pages and after all images in page I have ">" symbol. What should I do to lose this unwanted characters.

2. When I generate JavaHelp in Output view I get exception :

"Building Full-Text-Search data...
java.io.IOException: Can't store Document
at com.sun.java.help.search.DefaultIndexerKit.storeToken(DefaultIndexerKit.java:164)
at com.sun.java.help.search.DefaultIndexerKit.parseIntoTokens(DefaultIndexerKit.java:117)
at com.sun.java.help.search.HTMLIndexerKit$HTMLParserCallback.addContent(HTMLIndexerKit.java :1092)
at com.sun.java.help.search.HTMLIndexerKit$HTMLParserCallback.addContent(HTMLIndexerKit.java :1064)
at com.sun.java.help.search.HTMLIndexerKit$HTMLParserCallback.handleText(HTMLIndexerKit.java :411)
at javax.swing.text.html.parser.DocumentParser.handleText(Unknown Source)
at javax.swing.text.html.parser.Parser.handleText(Unknown Source)
at javax.swing.text.html.parser.Parser.startTag(Unknown Source)
at javax.swing.text.html.parser.Parser.parseTag(Unknown Source)
at javax.swing.text.html.parser.Parser.parseContent(Unknown Source)
at javax.swing.text.html.parser.Parser.parse(Unknown Source)
at javax.swing.text.html.parser.DocumentParser.parse(Unknown Source)
at javax.swing.text.html.parser.ParserDelegator.parse(Unknown Source)
at com.sun.java.help.search.HTMLIndexerKit.parse(HTMLIndexerKit.java:116)
at com.sun.java.help.search.Indexer.parseFile(Indexer.java:259)
at com.sun.java.help.search.Indexer.parseFile(Indexer.java:271)
at com.sun.java.help.search.Indexer.compile(Indexer.java:219)
at com.sun.java.help.search.Indexer.main(Indexer.java:87)"

When I import my help in application search doesn't work. How to generate help without any exceptions?

1. Re: Problems with RoboHelp 8 HTM and JavaHelp

Susan Darling Jun 1, 2009 2:03 PM (in response to SYGP)

Hi. I too am experiencing the same "Java IO Exception" error when it's at the "Building Full-Text Search" part. Did you ever figure out a fix to this problem? Hope you or someone has an answer.
Like Show 0 Likes (0)

Actions
2. Re: Problems with RoboHelp 8 HTM and JavaHelp

Agnepal Oct 19, 2011 4:23 AM (in response to SYGP)

Hi!
I'm still having the same problem I was hoping to find some solution, because it is really annoying.
I've noticed that this exception occurs after some minor modification in topic text (e.g. correcting a grammar mistake). Also, after generating JAVA help and viewing the results, the topics which have "?xml version="1.0" encoding="utf-8" ? at the beginning, won’t be displayed correctly and won’t be found in the search results.

So, I was not able to find the problem, although my colleague can modify the same help projects, and won’t get the same exception. So, my PC was changed, Robo Help installed freshly, but this problem still remains .

Well, any clues?
Like Show 0 Likes (0)

Actions
3. Re: Problems with RoboHelp 8 HTM and JavaHelp

Peter Grainge Oct 19, 2011 4:39 AM (in response to Agnepal)

I have moved this thread to the Other Layouts category where it belongs as the problem is with a particular output.

I don't know the answer but hopefully SYGP or Susan Darling will come back with how they solved the problem.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
Like Show 0 Likes (0)

Actions
4. Re: Problems with RoboHelp 8 HTM and JavaHelp

Agnepal Oct 19, 2011 5:06 AM (in response to Peter Grainge)

Thanks for the reply.

There are two possible workarounds in this case:
1. Import the source again and do not change a thing.
2. Extract the damaged output file and delete the "?xml version="1.0" encoding="utf-8" line. Then compress .jar again.
Neither of these are timesavers

I'll be still hoping to see a solution for this problem.
Like Show 0 Likes (0)

Actions
5. Re: Problems with RoboHelp 8 HTM and JavaHelp

Peter Grainge Oct 19, 2011 5:15 AM (in response to Agnepal)

Sounds like the time to report a bug.

The more people who report a bug or request a feature, the more likely it is to be actioned. Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
Like Show 0 Likes (0)

Actions
6. Re: Problems with RoboHelp 8 HTM and JavaHelp

Agnepal Oct 19, 2011 5:45 AM (in response to Peter Grainge)

Thank you, Peter!
Like Show 0 Likes (0)

Actions

Go to original post