Which OS are you using? Have you tried the solutions which you can find in this forum? Such as uninstalling FlashFireBug, deleting FlashPlayer trust files, granting privileges to some folders.
I am running 64-bit Windows 7 professional. I have tried disabling firebug, deleting the flashplayer trust files and granting write privileges to the the folders all with no luck. If i select run as admin the program comes up fine. If i try opening as a standard user it never opens up, but i can see it running in task manager
Which products have you installed? (Dreamweaver/InDesign/Photoshop/...) Please rename XManConfig.xml of each product one by one to determine whether this issue is related to a specific product. If it doesn't work, please generate log to assist troubleshooting. Thanks.
I have the CS5.5 masters collection with all products installed. I have tried individually renaming each xmanconfig.xml and opening, but it still does not open. I than set the account up to generate a log file, but it only generates one of the two log files (ExtensionManager.log) and it only says;
[DEBUG] Tue Nov 01 11:52:46 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,970) -OWL environment initializd OK
[DEBUG] Tue Nov 01 11:52:46 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,973) -C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5.5
[DEBUG] Tue Nov 01 11:52:46 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,1015) -Create SWF window OK
[DEBUG] Tue Nov 01 11:52:46 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,1034) -C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5.5\ExMan.swf
[DEBUG] Tue Nov 01 11:52:46 2011 (d:\extensionmanager_5.5_win\20110228.m.163\trelo\source\manager\win\owlmain.cpp,1047) -Load Flash OK
If i run extension manager as an admin the logs generate fine, but if i try it as a standard user than it only generates the one log file.
I reread your second post and realized i missed something. Earlier i just disabled the firebug extension for firefox and still was not able to open extension manager. I reread it and tried to completely uninstall the firebug extension and this time extension manager opened up just fine. I appreciate your help in getting this solved.