Still cannot install Flash Player 11 on iMac! Help help

[headthork]

-iMAC osx 64 bit

-Safari 5.1.1

-Google (Chrome and regular)

-Flash player 11 will not install

Suddenly started having video playback problems--"PLUG-IN FAILURE" error messages...yesterday

-Netflix was fine until today,  when suddenly I needed to reinstall 'Silverlight'

       After I install it, receive 'successful installation' message, but Netflix still fails

-No Youtube  - get error message:

      "You need to upgrade your Adobe Flash Player to watch this video.

           Download it from Adobe."

-most website videos disabled

-multiple attempts to install Flash Player directly from Adobe, other discussion recommedations have failed!

HELP HELP HELP

[libflashplayer_so]

lets clear things up a bit.  there's a few things in here that need clarification...

Google Chrome:

chrome ships with it's own embedded player.  there is no installation required for flash player 11 to be installed.  assuming you did not disable the embedded plugin, what version is reported when you navigate Chrome to: http://www.adobe.com/software/flash/about/

do you receive an error (if yes, please specify).  also, a screenshot would help.

Safari/Firefox:

safari and firefox uses the same binary.  what other recommendation steps did you attempt?  we suggest you do an uninstall then download the installers directly from this FAQ:

http://forums.adobe.com/message/3952360

does the installation fail?  if yes, what error if any did you receive?

did the installation succeed? if yes, what version is reported when you navigate safari/firefox to: http://www.adobe.com/software/flash/about/

do you receive an error (if yes, please specify).  also, a screenshot would help.

[headthork]

I attached 2 screen shots from 1) check for Flash Player installation

(error message at top of page)

Google Chrome:

chrome ships with it's own embedded player. there is no installation

required for flash player 11 to be installed. assuming you did not disable

the embedded plugin, what version is reported when you navigate Chrome to:

http://www.adobe.com/software/flash/about/

>

do you receive an error (if yes, please specify). also, a screenshot

would help.

>

Safari/Firefox:

safari and firefox uses the same binary. what other recommendation steps

did you attempt? we suggest you do an uninstall then download the

installers directly from this FAQ:

http://forums.adobe.com/message/3952360<http://forums.adobe.com/message/3952360#3952360>

>

does the installation fail? if yes, what error if any did you receive?

did the installation succeed? if yes, what version is reported when you

navigate safari/firefox to: http://www.adobe.com/software/flash/about/

>

do you receive an error (if yes, please specify). also, a screenshot

would help.

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[headthork]

(sorry--one screenshot image is blurry.)

I have installed, uninstalled multiple times, also installed 'silverlight'

for netflix (it 'installs' but doesn't activate)

So, I followed your instructions; -checked for installation via link, but

error message

-uninstalled Flash

player (to start again)

-used

http://forums.adobe.com/message/3952360 (as instructed in your email) to

reinstall.

-installation cues

appear; image shows on desktop after installation confirmed.

no indication of

problems, BUT-

STill no youtube, netflix etc etc.

help help!

(How do I check Chrome for plug-in? I was not using Chrome originally,

but did try installing there too)

[libflashplayer_so]

i'm not seeing any screenshots or reponse in the previous post and  your last comments formatting is difficult to read.

let's focus on youtube because Netflix uses silverlight, which is unrelated to the flash player...

determine which version of the player is installed:

what version is reported when you navigate your browser to http://www.adobe.com/software/flash/about/

if you can see that version 11,0,1,152 is installed then refer to this page to attempt to troubleshoot:

http://kb2.adobe.com/cps/839/cpsid_83952.html#main_Solve_video_playback_issues

if turning off hardware acceleration does not resolve your issue, please scroll down the page and follow the instruction how to file a report in our external bugbase.