2 Replies Latest reply: Nov 9, 2011 2:55 AM by Bill@VT RSS

    Acrobat 6.0 as a printing option

    dcacrobat Community Member

      In prior installations of Windows Acrobat professional 6.0 on a Windows 7 machine I could see it along with my laser printer as an option where a PDF could be created.  I can reinstall and hope but I would first ask if this has been encountered  by any other user and might this be something that one could troubleshoot before reinstalling.  Guidance sought.

        • 1. Re: Acrobat 6.0 as a printing option
          MichaelKazlow CommunityMVP

          Acrobat 6 is not Windows 7 compatible. If it worked previously it was a freak of nature. Windows 7 printing architecture is completely different than XP and earlier. Printing to pdf in Windows 7 should not work.

          • 2. Re: Acrobat 6.0 as a printing option
            Bill@VT CommunityMVP

            You may be able to get AA6 to work in Win7, but you will have to deal with workarounds. The typical way to do this is to change the printer port to file, not the Adobe PDF port. Once printed, you will have a PS file that will have to be processed by Distiller. The main problem with the printing process is that AcroTray fails with Win7. AcroTray is the background tool that automates the conversion of the PS file to a PDF file with Distiller (something not seen by the user). This part is broken and so printing to file will create a PS file (typically having a prn extension) that can manually be processed by Distiller.

             

            If such a work around is not acceptable, then you need to upgrade to AA X.