2 Replies Latest reply: Nov 11, 2011 5:11 AM by farrelldoc RSS

    Can't view form in any version of Reader

    farrelldoc Community Member

      I created a form in Word then imported it into ES2. It works great in Acrobat X Pro, but it will not open in Reader 8 or Reader X. I enabled it as a Reader Extended PDF, and I tried saving it with several different settings, including these and other combinations:

       

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      ScreenShot00008.png

       

      The errors I get when I try to open it in Reader X are below (in order--before the doc "opens" and then what "opens." (I'm not using any Korean fonts that I know of.)

       

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      My boss is trying to open it in Reader 8 (when I send him the Reader 8 compatible version), and he is getting the following error:

      ScreenShot00009.png

       

      Any help is appreciated. We have clients who are waiting for this form!

       

      LCD orignal form: http://www.farrelldoc.com/_extras/Third%20Party%20Product%20Naming%20Request%20Form-9-Nov- 11.pdf

      Reader extended PDF: http://www.farrelldoc.com/_extras/Third%20Party%20Product%20Naming%20Request%20Form%2011%2 08%2011.pdf

       

      Thanks,

      Karen

       

      P.S. The forms above online seem to open for me in Reader (though I'm not 100% sure which version of Acrobat my browser is using--Pro or Reader), but when I save a copy to my computer, they will not open in Reader.