13 Replies Latest reply on Nov 9, 2011 7:02 AM by superudu

    CS4 crashes when creating or opening AS3 file

    okpoubelle Level 1

      Hello Everyone,

       

      I encounter a big issue.

      When creating a new AS3 Flash file, or opening an existing one, Flash CS4 crashes

      (see crash report below)

       

      I can however create a new AS2 file.

       

      I reinstalled Flash, and installed latest update, and problem still occurs

      Is it possible that a corrupted file screwed up Flash CS4 installation ?

       

      Many thanks for your Help.

       

       

       

      <?xml version="1.0"?>
      <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
      <crashreport
       version="1.1" crVersion="2.5.0.01052007" applicationName="Adobe Flash 
      CS4" applicationVersion="10.0.2" build="10.0.2.566">
      <time year="2011" month="3" day="18" hour="15" minute="20" second="9"/>
      <user guid="e2da7a18-0797-440d-85bb-2a867d0c4ad7"/>
      <system
       platform="windows" osversion="5.1.2600 SP 3.0" 
      applicationlanguage="Anglais (États-Unis)" userlanguage="fr_FR" 
      oslanguage="en_GB" ram="3061" machine="Intel(R) Core(TM) i5 CPU       M 
      540  @ 2.53GHz" model="x86 Family 6 Model 37 Stepping 2" cpuCount="4" 
      cpuFreq="2527 MHz" busFreq=""/>
      <crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x00ae45cd">
      <backtrace crashedThread="0">
      <thread index="0">
      <stackStatement index="0" address="0x00ae45cd" symbolname="unknown"/>
      </thread>
      </backtrace>
      <registerSet>
      <register name="EAX" value="0x00000000"/>
      <register name="EBX" value="0x00000000"/>
      <register name="ECX" value="0x0012f1dc"/>
      <register name="EDX" value="0x0012f1cc"/>
      <register name="ESI" value="0x0d6b6420"/>
      <register name="EDI" value="0x00000000"/>
      <register name="ESP" value="0x0012f4dc"/>
      <register name="EBP" value="0x0012f528"/>
      <register name="EIP" value="0x30254482"/>
      <register name="EFL" value="0x00250246"/>
      </registerSet>
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      path="C:&#92;Program Files&#92;Adobe&#92;Adobe Flash 
      CS4&#92;Flash.exe"/>
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      end="0x7c9b2000" type="__TEXT" 
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      path="C:&#92;Program Files&#92;Adobe&#92;Adobe Flash 
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      <reproSteps>
      </reproSteps>
      </crashreport>
      

       

      Message was edited by: okpoubelle (translated to english)