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I want to uninstall Flash 11 in order to then intall Flash 10.
Win XP 32bit, Chrome, IE, FF. I am mainly using Chrome.
This forum recommended this to uninstall Flash 11: http://kb2.adobe.com/cps/141/tn_14157.html
I followed the instuctions. Doesn't work! Flash 11 is still there when I browse to for example youtube.
The uninstaller by the way claims Flash is uninstalled.
Can someone help?
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Can you post the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash ?
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Thank you for your interest. Here are tthe contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash. It's long.
=O====== M/10.1.85.3 2010-09-21+06-36-24.843 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\FlashPlayerUpdate.exe"
0001
0002
0003
0004
0005
0006
0007
0008
0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_Plugin.exe
0011 00000017 C:\WINDOWS\system32\Macromed\Flash
=X====== M/10.1.85.3 2010-09-21+06-37-34.375 ========
=O====== M/10.1.85.3 2010-09-23+06-28-02.531 ========
0000 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player_ax.exe" -
install
0001
0002 00000018
0003
0004 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx
0005 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
0006 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll
=X====== M/10.1.85.3 2010-09-23+06-28-11.140 ========
=O====== M/10.1.85.3 2010-09-23+06-30-12.515 ========
0000 00000010 "C:\Documents and Settings\All Users\Application Data\NOS\Adobe_Downloads\install_flash_player.exe"
0001
0002
0003
0004
0005
0006
0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_Plugin.exe
0009
0010 00000017 C:\WINDOWS\system32\Macromed\Flash
=X====== M/10.1.85.3 2010-09-23+06-30-57.250 ========
=O====== M/10.1.85.3 2010-11-08+06-30-02.390 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.1.85.3 2010-11-08+06-54-58.000 ========
=O====== M/10.1.102.64 2010-11-08+06-54-58.046 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\15.dir\InstallFlashPlayer.exe" -iv 0
0001
0002
0003
0004
0005
0006
0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe
0009 00000017 C:\WINDOWS\system32\Macromed\Flash
=X====== M/10.1.102.64 2010-11-08+06-55-18.125 ========
=O====== M/10.1.85.3 2010-11-30+03-42-42.937 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/10.1.85.3 2010-11-30+03-50-20.937 ========
=O====== M/10.1.102.64 2010-11-30+03-50-21.000 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\2C.dir\InstallFlashPlayer.exe" -iv 0
0001
=X====== M/10.1.102.64 2010-11-30+03-50-24.750 ========
=O====== M/10.1.85.3 2011-01-07+04-15-37.500 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/10.1.85.3 2011-01-07+04-16-42.984 ========
=O====== M/10.1.102.64 2011-01-07+04-16-43.187 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\6.dir\InstallFlashPlayer.exe" -iv 0
0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10l.ocx
0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.dll
=X====== M/10.1.102.64 2011-01-07+04-18-37.078 ========
=O====== M/10.1.102.64 2011-02-15+07-28-13.109 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.1.102.64 2011-02-15+07-53-54.437 ========
=O====== M/10.2.152.26 2011-02-15+07-53-54.656 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\55.dir\InstallFlashPlayer.exe" -iv 0
0001
0002
0003
0004
0005
0006
0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10m_Plugin.exe
0009 00000017 C:\WINDOWS\system32\Macromed\Flash
=X====== M/10.2.152.26 2011-02-15+07-55-03.062 ========
=O====== M/10.2.152.26 2011-03-02+08-59-38.968 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10m_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.2.152.26 2011-03-02+09-10-07.718 ========
=O====== M/10.2.152.32 2011-03-02+09-10-07.734 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\56.dir\InstallFlashPlayer.exe" -iv 0
0001
0002
0003
0004
0005
0006
0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe
0009 00000017 C:\WINDOWS\system32\Macromed\Flash
=X====== M/10.2.152.32 2011-03-02+09-14-40.640 ========
=O====== M/10.1.102.64 2011-03-22+07-49-26.406 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe" -update activex
=X====== M/10.1.102.64 2011-03-22+12-07-26.546 ========
=O====== M/10.1.102.64 2011-03-30+07-47-39.546 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe" -update activex
0001
=X====== M/10.1.102.64 2011-03-30+07-48-25.234 ========
=O====== M/10.1.102.64 2011-04-06+01-31-12.062 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe" -update activex
=X====== M/10.1.102.64 2011-04-06+01-35-17.078 ========
=O====== M/10.1.102.64 2011-04-13+07-27-47.515 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe" -update activex
=X====== M/10.1.102.64 2011-04-13+10-29-23.062 ========
=O====== M/10.1.102.64 2011-04-20+07-18-26.765 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/10.1.102.64 2011-04-20+07-38-11.953 ========
=O====== M/10.2.159.1 2011-04-20+07-38-13.140 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\2E.dir\InstallFlashPlayer.exe" -iv 0
0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx
0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.dll
=X====== M/10.2.159.1 2011-04-20+07-40-00.546 ========
=O====== M/10.2.152.32 2011-04-27+00-04-42.078 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-04-27+00-05-53.312 ========
=O====== M/10.2.152.32 2011-05-05+03-29-55.109 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-05-05+03-57-16.546 ========
=O====== M/10.2.159.1 2011-05-19+22-07-02.173 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe" -update activex
=X====== M/10.2.159.1 2011-05-19+22-07-38.459 ========
=O====== M/10.2.152.32 2011-05-25+18-51-39.312 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.2.152.32 2011-05-25+18-52-14.343 ========
=O====== M/10.3.181.14 2011-05-25+18-52-14.500 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\7.dir\InstallFlashPlayer.exe" -iv 0
0001
=X====== M/10.3.181.14 2011-05-25+18-52-35.484 ========
=O====== M/10.2.152.32 2011-06-05+02-08-34.859 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001
=X====== M/10.2.152.32 2011-06-05+02-11-21.671 ========
=O====== M/10.2.152.32 2011-06-12+01-06-20.421 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001
=X====== M/10.2.152.32 2011-06-12+01-08-53.265 ========
=O====== M/10.2.152.32 2011-06-18+10-22-42.453 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
=X====== M/10.2.152.32 2011-06-18+10-23-35.890 ========
=O====== M/10.2.152.32 2011-06-27+07-43-52.828 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001
=X====== M/10.2.152.32 2011-06-27+07-45-05.984 ========
=O====== M/10.2.152.32 2011-07-05+05-06-31.234 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10n_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.2.152.32 2011-07-05+05-23-38.750 ========
=O====== M/10.3.181.26 2011-07-05+05-23-38.843 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\84.dir\InstallFlashPlayer.exe" -iv 0
0001
0002
0003
0004
0005
0006
0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_Plugin.exe
0009 00000017 C:\WINDOWS\system32\Macromed\Flash
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
=X====== M/10.3.181.26 2011-07-05+05-24-09.984 ========
=O====== M/10.2.159.1 2011-07-25+07-44-52.890 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/10.2.159.1 2011-07-25+07-58-59.140 ========
=O====== M/10.3.181.26 2011-07-25+07-58-59.265 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\88.dir\InstallFlashPlayer.exe" -iv 0
0001 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx
0002 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe
0003 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.dll
0004 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005
=X====== M/10.3.181.26 2011-07-25+08-00-16.484 ========
=O====== M/10.3.181.26 2011-08-11+05-25-40.734 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_Plugin.exe" -update plugin
=X====== M/10.3.181.26 2011-08-11+05-26-30.468 ========
=O====== M/10.3.181.26 2011-08-25+06-06-23.531 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.3.181.26 2011-08-25+06-12-11.828 ========
=O====== M/10.3.183.7 2011-08-25+06-12-11.968 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\35.dir\InstallFlashPlayer.exe" -iv 0
0001
0002
0003
0004
0005
0006
0007 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe
0009 00000017 C:\WINDOWS\system32\Macromed\Flash
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0012
=X====== M/10.3.183.7 2011-08-25+06-14-12.031 ========
=O====== M/10.3.183.7 2011-09-24+06-50-13.609 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin
0001
=X====== M/10.3.183.7 2011-09-24+06-51-42.734 ========
=O====== M/10.3.183.7 2011-10-01+17-29-06.000 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin
0001
=X====== M/10.3.183.7 2011-10-01+17-35-36.093 ========
=O====== M/10.3.183.7 2011-10-09+06-46-27.500 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10w_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/10.3.183.7 2011-10-09+06-47-50.359 ========
=O====== M/11.0.1.152 2011-10-09+06-47-50.578 ========
0000 00000010 "C:\DOCUME~1\TOMH~1\LOCALS~1\Temp\6.dir\InstallFlashPlayer.exe" -iv 0
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002
0003
0004
0005
0006
0007
0008 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
0009 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_Plugin.exe
0010 00000017 C:\WINDOWS\system32\Macromed\Flash
0011 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0012
=X====== M/11.0.1.152 2011-10-09+06-52-43.046 ========
=O====== M/11.0.1.152 2011-11-05+18-17-40.390 ========
0000 00000010 "C:\Documents and Settings\Tom Hansen\My Documents\Downloads\uninstall_flash_player_32bit.exe" -force
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=X====== M/11.0.1.152 2011-11-05+18-17-49.203 ========
=O====== M/11.0.1.152 2011-11-05+18-33-14.953 ========
0000 00000010 "C:\Documents and Settings\Tom Hansen\My Documents\Downloads\uninstall_flash_player_32bit.exe" -force
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0019 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0036 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0037
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=X====== M/11.0.1.152 2011-11-05+18-33-21.875 ========
=O====== M/11.0.1.152 2011-11-05+18-50-56.625 ========
0000 00000010 "C:\Documents and Settings\Tom Hansen\My Documents\Downloads\uninstall_flash_player_32bit.exe" -force
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0019 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0036 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0037
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=X====== M/11.0.1.152 2011-11-05+18-51-05.656 ========
=O====== M/11.0.1.152 2011-11-05+18-58-11.859 ========
0000 00000010 "C:\Documents and Settings\Tom Hansen\My Documents\Downloads\uninstall_flash_player_32bit.exe" -force
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0019 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0036 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0037
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=X====== M/11.0.1.152 2011-11-05+18-58-16.921 ========
=O====== M/11.0.1.152 2011-11-06+07-39-00.906 ========
0000 00000010 "C:\Documents and Settings\Tom Hansen\My Documents\Downloads\uninstall_flash_player_32bit.exe" -force
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0019 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
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1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
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0036 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0037
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=X====== M/11.0.1.152 2011-11-06+07-39-06.687 ========
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Thank you for the log file. Two questions:
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1. One additional file: install.log and one folder: FlashPlayerTrust
2. No, FlashPlayerCPLApp.cpl is not in C:\Windows\system32