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Everything is up to date. And I can replicate the problem 100% of the time by going to a video on youtube or anywhere else that uses flash. Its hard to get around the internet when lots of pages use flash...and then flash crashes -_- I am using windows 7 on a HP computer. Please pleasepleaseplease help!! Thanks ^_^
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what is your player version? http://kb2.adobe.com/cps/155/tn_15507.html
What is your HP machine model and graphic card is?
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I have the latest player
My machine model is G60-529 WM, and graphics card is Mobile Intel(R) 4 Series Express Chipset Family
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I don't see your model here. Do you known why?
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...no? I really didn't know what a machine model was...Ilooked at the bottom sticker as my best bet
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Is your crash unique to video streaming or is your crash happen even with simple animation swf?
Does this page crash your browser? http://kb2.adobe.com/cps/155/tn_15507.html
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Nope, only video streaming, but also games that use flash player
No that page doesn't
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Can you try disabling HW acceleration to see if crash stop?
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that didn't help....
I even tried the new player but it STILL CRASHES
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Please try IE and FireFox with latest Flash Player. If those get crash too, it must be from grpahic card and its driver. In that case you better go back to older version of Flash Player.
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so this means the places I'll be able to go are limited?
beacause it crashed in FF too
I only bought this two years ago -_-
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You better verify with HP if you have latest driver version for your graphic and audio cards. Those are two main causes of crashers for upper layer software like browsers and plugins.
As a matter of fact two years old graphic card is kind out dated already. That's how this industory moving forward like light speed.
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I believe there is a compatibility issue between Windows 7 (Pro/64-bit) and Shockwave Flash. My computer locks-up on average once per day. Shortly before each lock-up I receive the message "Shockwave Flash" is unresponsive. My computer is less than 3 months old with a newer graphics card. All software drivers are up to date.
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Jim-NC,
"My computer locks-up" means OS freeze? Or it's about browser behavior like locks-up with swf access? If it's OS level freeze, more chance is on graphic driver compatibility. If it's browser case, it might be (low level) audio driver hang. In either case checking HW driver version is good idea because OEM doesn't necessary bundle latest driver while peripheral manufacture provide bug fix in their latest driver version.
thanks,
Hitomi