FMS 4.5 logging bug? c-client-id not unique anymore

[bobakb]

We're having trouble compiling stats using FMS 4.5 because it appears as if c-client-id field in the logs is no longer unique on a per user/connection basis. As a matter of fact the same c-client-id stamps are being recorded for different users, from different countries, connecting to different vhosts on different days. As such our stats are completely off now. The c-client-id appeared to be unique in FMSS 3.5 and FMSS 4.0. Can someone from Adobe confirm this issue?

We're running FMIS 4.5 on Linux (CentOS).

Thank you.

[NpComplete]

Thanks for reporting this. I will let myself and my team check this..

[Nikhil_Kalyan]

Hi,

Thanks for letting us know about the issue. I did try to reproduce the issue but could not find repetetions in the c-client-id field as such. Technically too, it is not supposed to be repeated until after 2^32 ids are exhausted. Can you please confirm how often are you observing this issue?

[bobakb]

The issue continues to occur on a daily basis. I modified our stats tool to attach the user IP to the client id so it they're unique again. However the behavior continues I just checked the logs today. Pulled up a client id randmoly (i.e. 4702111234542092655), then searched the FMS vhost logs and the same client id is being reported in dozens of other vhosts. If you PM I can send you a copy of the logs or give you access to test and debug the issue.

[Nikhil_Kalyan · Accepted solution]

Thanks for the details, lets take it offline as you suggested and investigate. Let me know how (or where ) i can PM.

[bobakb]

This issue continues to plague us. We are unable to properly generate reports due to it. Has Adobe invetigated the issue and is it resolved in AMS 5? It conitnues to persists in FMIS 4.5. client_id is simply not unique. The same id is used for different users in different vhosts on different dates.OS is CENTOS 5.9  64bit.

[bobakb]

Anyone from Adobe able to send a reply about this? Last week I PM'ed Nikhil sample log files and a visual demo showing FMIS does not generate unique client id's. Still hoping someone will get back to me so we know how to proceed with our project..

[NpComplete]

Hi,

Please consider filing a bug on AMS with the demo you prepared. Someone from the AMS team will check that out..

Thanks

[bobakb]

OK done. I also included a link to a video demo illustrating the problem. Hope to get an update soon..