0 Replies Latest reply on Nov 14, 2011 9:51 AM by Chris McLaughlin

    Bundling Air runtime failure

    Chris McLaughlin Level 1



      I've built and air application that my client wants to distribute.  They acquired the distribution license and I followed the instructions for creating a bundled installer for windows.  But when I launch the installer I get the message:


      Sorry and error has occurred.

      The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.


      If I launch the installer for the air application there is no error.  Uninstalling AIR has no impact.


      A quick search of the web doesn’t bring up any tutorials on how to create a bundled installer per the instructions provided by Adobe so it’s hard to know if I’m taking any missteps.


      If you have experience creating bundled installers, your help would be greatly appreciated.  I’d also be willing to discuss hiring a qualified expert in this area to consult on the creation of bundled installers for Windows and MAC OS.


      Best regards,