flash player 11.102.55 not installing

[mrjohncougar-4UuX2T]

Ok so I see that there's a new flash player and i have multi issues.  I have windows xp pro sp3. When I download the new flash player for Internet explorer and hit run it installs fine. However when i check to see the version, the version has not updated. I have 11.0.1.152. It says on all sites that I still have the same version? And second on firefox when say i want the lastest version  for firefoxit shows me a older version number 10.3.183.11.It also does the same thing on mozolli site. but i just say i want to update to a newer verion it shows me the newer version. Is this a bug? I tried to update IE three times but used system restore. What's up with this?

[mrjohncougar-4UuX2T]

Ok i should have done more research before posting.I have windows xp pro sp3. This is what is going on. I have flash version 11.0.1.152 installed in my browsers.There is a vulnerability in It and flash says to upgrade to version 11.1.102.55. So first i tried to upgrade internet explorer. I did a system restore before incase and when i installed it the installed the flash player it seemed fine but in checking it did not upgrade to the next version. So tried it three times  and turning off my antivirus did not help. So for internet explorer i'm stuck. Next i tried to update firefox and the flash site takes me to a older version 10.3.183.11. However when i check my flash version with firefox  below it there are all the new versions and it says that 11.1.102.55 is the upgade for firefox? I have opera also so i could try to upgrade opera and they use the same flash player but is there a defect in this version? CONFUSED.

[chris.campbell · Accepted solution]

Ok, lets see if we can clean your installs up and try again.  Assuming you are running the 32 bit version of XP, here are steps to try:

1. Download the stand alone uninstaller

2. Close all your browser windows

3. Run the uninstaller

4. Restart your computer

5. Delete the following folder:

• c:\windows\system32\macromed

6. Download and install Flash Player located here:

• Flash Player for Internet Explorer
• Flash Player for other browsers

Thanks,

Chris

[pwillener]

I do not quite understand why you did a System Restore; can you explain?

If Chris' instructions above do not help, can you post the contents of the FlashInstall.log file from C:\Windows\system32\Macromed\Flash ?

[mrjohncougar-4UuX2T]

Chris this is what i did and I'm fine. First i always set up a restore point so that if what i'm doing doesn't work i can go back and try again. I live by that rule. So anyway I'm very nervous about uninstaling flash using the flash uninstaller. It's just me so i will try some things before. All I did was to use the links that chris provided and the installs went fine. Why? I don't know. I had to down load the flash player with opera and it also installed in firefox so that weird problem fixed. And then i did internet explorer. It's all good THANKS MUCH. Or untill another update happens when they find out there are flaws in this version. really happy with the support.

[chris.campbell]

Thanks for letting us know it helped!  Please stop on by any time you run into problems.

Chris

[Guest]

Firefox will not allow download.

[chris.campbell]

Nyitai,

What URL are you using to download from?  What error messages do you get?

Chris

[pwillener]

Nyitai Gabor wrote:

Firefox will not allow download.

Please start your own topic and provide all details.