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Uninstalling Adobe Flash Player

New Here ,
Nov 21, 2011 Nov 21, 2011

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I have been having boatloads of problems deploying Adobe Flash Player to my end users using Microsoft System Center.  My question comes way before SCCM though.

When i run the Adobe Flash Player Uninstaller, it runs, but I still see Adobe Flash listed in the Add/Remove Programs. 

My install packages keep showing successful, but they are not actually successful as when I go to the About Adobe Flash page, I get prompted to install Adobe Flash.

If someone could tell me how to competely remove Flash from my PC's manually or via script, that would be extremely helpful. 

Matt

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New Here ,
Nov 21, 2011 Nov 21, 2011

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Just to provide a few more details:

1.  I uninstall Adobe Flash Active X and Plug in from Add/Remove Programs and they are no longer listed.

2.  I install Adobe Flash Active X and Plugin and they show up in Add/Remove Programs

3.  I run the Adobe Flash player Uninstaller and both the Adobe Flash Player Plugin and Active X are still listed in Add/Remove Programs after it completes.

I need step 3 completed correctly. 

If that does not work, then I cannot install an updated version correctly. 

Thanks. 

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LEGEND ,
Nov 21, 2011 Nov 21, 2011

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WMB-mdillon wrote:

3.  I run the Adobe Flash player Uninstaller and both the Adobe Flash Player Plugin and Active X are still listed in Add/Remove Programs after it completes.

I have never experienced that.  Could it be that a browser windows was open while running the uninstaller?

Can you post the contents of the FlashInstall.log file (or attach the file to your post)?

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Community Beginner ,
Nov 22, 2011 Nov 22, 2011

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Which one did you use to install the Flash plugin, the .exe or the .msi?

If you used the msi you need to remove it using msiexec /x {Productcode}. If you used the .exe you have to use the uninstaller. I made the experience that the uninstaller does not 100% remove the msi-installed product (same vice versa).

To be on the safe side I would create an uninstall script that runs both uninstalling options one after the other...

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New Here ,
Nov 22, 2011 Nov 22, 2011

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I used the MSI.  I would love to script an uninstall for both, but call me a noob, but where is the product code for Flash 11? 

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Community Beginner ,
Nov 22, 2011 Nov 22, 2011

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Go to the registry to:

HKLM\Software\Wow6432node\Microsoft\Windows\CurrentVersion\Uninstall (64bit OS) or HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall (32bit OS) and search for flash. if Flash is installed you will find the corresponding CLSID as key. In the properties you can then view the uninstall / modify string. For my installation (Flash 10.3.183.11) it's:

MsiExec.exe /X{54DAAD16-A57A-4524-9C4F-391500945D14}

For uninstallation use exactly this string + "/qn /norestart" if you want to have it silent.

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New Here ,
Nov 22, 2011 Nov 22, 2011

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Ouww..

thanks, I have same problem, but now fixed.

_________________________________________


Simple Aja Technology & Entertainment Blog

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New Here ,
Nov 22, 2011 Nov 22, 2011

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I actually used this code:

:: Adobe Latest Install::
:: 32 bit version  ALL Browsers ::

:: KILL ALL PROCESSES FLASH USES ::

taskkill /IM firefox* /f
taskkill /IM iexplore* /f
taskkill /IM aim* /f
taskkill /IM ypager* /f
taskkill /IM yupdater* /f
taskkill /IM yahoo* /f

:: UNINSTALL ALL VERSIONS OF FLASH ::
"\\NETWORK LOCATION\Adobe\Adobe Flash Player\Uninstall\uninstall_flash_player_32bit.exe" -uninstall {activex}

"\\NETWORK LOCATION\Adobe\Adobe Flash Player\Uninstall\uninstall_flash_player_32bit.exe" -uninstall {plugin}

msiexec /x "NETWORK LOCATION\Adobe\Adobe Flash Player\32bit\install_flash_player_11_active_x_32bit.msi" /qn

msiexec /x "NETWORK LOCATION\Adobe\Adobe Flash Player\32bit\install_flash_player_11_plugin_32bit.msi" /qn

:: INSTALL FLASH PLAYER FOR INTERNET EXPLORER
%comspec% /c msiexec /i  "NETWORK LOCATION\Adobe\Adobe Flash Player\32bit\install_flash_player_11_active_x_32bit.msi" /qn

:: INSTALL FLASH PLAYER PLUGIN FOR FIREFOX, ETC.
%comspec% /c msiexec /I  "NETWORK LOCATION\Adobe\Adobe Flash Player\32bit\install_flash_player_11_plugin_32bit.msi" /qn

Works on my two PC's that were failing. Need to test on others to verify. 

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New Here ,
Aug 04, 2013 Aug 04, 2013

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i have been looking for this answer for a week, thanks for the answer now the problem is solved

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