Toolbars go kerfluey in RoboHelp 9

[Matt S - Tech Comm Tools]

I have seen this behavior for over 6 months now, and on 2 different systems.

I think I may have narrowed down the cause, and wondering if anyone can confirm/deny, or co-miserate!

RoboHelp 9 (patched, etc.) is duplicating my toolbars

I think this is happening when I have both RH8 (patched) and RH9 (patched) on the same system.

I had 2 separate systems exhibit this behavior...

MacBook Pro (circa 2007) running Bootcamp, Win7 Ultimate 32 bit

MacBook Air (new, and sooo cool!) running vmware Fusion, Win7 Ultimate, 64 bit

It's not a dealbreaker, but on both systems now it's shown itself initially within hours of a major Adobe presentation at a major conference! No harm yet, but sure kicks the blood pressure up a bit wondering if things will keep moving thru the preso!

-Matt

@mattrsullivan

[Captiv8r]

Hi Matt

I've been notorious for running all kinds of versions on the same PC. I can't say that I've ever seen it happen to me. The only difference I see here is that you are on a Mac. But I'm doubtful that would explain it.

Cheers... Rick

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[Matt S - Tech Comm Tools]

Thx Rick,

Looks like my prev graphic didn't come thru. Here's an example