5 Replies Latest reply: Mar 30, 2015 7:04 AM by Szalam Branched to a new discussion. RSS

    Can't not import mov files into AE.

    ilannod

      This problem has appeared for some of the time. It causes several things I can't do in my After Effect, but I really have no idea how I can fix it.

       

       

      Problem 1: wait a long time to open the AE, it hangs on the initializing media core and takes about 10-15 mins to get through.

       

      Problem 2: can't import the mov files, and if I import the mov to the AE project, this pop up comes

                     "After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported.'"

       

      Problem 3: can't output the comp as mov. and this pop up warming comes

                     "After Effects: One of the output modules could not be imported. It has been reset to use the default setting for the selected file format."

       

       

       

      I read some threads and I knew this might cause by the blocked communication between AE and QT. But I have double check my QT, it is version 7.6.6 and I have no firewall software installed, hence the communication is okay (i guess, since I can play the mov file normally and not the warm message that “QuickTime is not installed on this system…”) .

       

      Some other thread says may because of the three party component in the QT Library. This may make sense, cause I install some converters for converting the wmv and avi before…

      Here are the components in the QT Library:

       

      AviImporter.component

      FFusion.component

      iChatTheaterPreview.component

      IMXCodec.component

      XviD_Codec.component

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      ↑↑The above 5 component I have move them out, but no luck still ↑↑

      ------------------------------------------------------------------------------------------ ----

      AppleAVCIntraCodec.component

      AppleHDVCodec.component

      AppleIntermediateCodec.component

      AppleMPEG2Codec.component

      AppleProResCodec.component

      DesktopVideoOut.component

      DVCPROHDCodec.component

      DVCPROHDMuxer.component

      DVCPROHDVideoDigitizer.component

      DVCPROHDVideoOutput.component

      DVCPROHDVideoOutputClock.component

      DVCPROHDVideoOutputCodec.component

      FCP Uncompressed 422.component

      LiveType.component

       

      Could anyone give me some advise regarding to those problems, and is there any of the above component I should move away.  DEL .\/.

       

      Thanks so much in advance for any of your help and advise, really appreciate that! thanks!

       

      Donna

       

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      Here are some background info about my mac:

      Mac OSX 10.6.8

      2x3 GHz Dual-Core Intel Xeon

      8GB memory

      AE CS5

      QuickTime Player 7 version 7.6.6

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