3 Replies Latest reply: Nov 24, 2011 6:39 AM by Robert Haché RSS

    Unassign a task

    richardmesenV

      Hello, I need to assign a task to a user with limited time of 3 business days of the calendar, if upon completion of the 3 days without user action, requires removing the assignment. The task is to appeal to a submission at the conclusion of the appeal period, the users can not perform this action. What is the best way to do this.


      Thanks for your help


        • 1. Re: Unassign a task
          Robert Haché Community Member

          This sounds like a deadline or an escalation.  Would either of those suit your purpose?  After three days the task deadlines and moves to the next step or it remains on the same step but escalates to another user.

          • 2. Re: Unassign a task
            richardmesenV Community Member

            Hi Robert, is deadline, but after 3 days, the taskdoes not scale to another user or task should be removed from the workspace.


            Place 3-day deadline, but the task remains in the workspace after completing the period, how could I remove it?


            Thanks


            • 3. Re: Unassign a task
              Robert Haché Community Member

              True, when a task deadlines a notification (deadlined task) remains in the user's To Do list.  However the only thing that user can do with that notification item is to remove it.  It remains there to notify the user that the task has deadlined and moved on.  The owner of that notification is the only one who can remove it.  The task itself has moved on to where ever your process sends it.