26 Replies Latest reply on Jan 16, 2016 8:17 AM by davidh49534139

    Can't burn a DVD, can you help me?

    lilthea Level 1

      I have Premiere Elements 8.0.1 and I continually have problems burning DVDs.  It stops about 96% with an unknown error.  When this happens, it frequently freezes my computer.  It used to happen every so often.  Now happens all the time. Can you help?  Is there an upgrade to Elements 10 or do I have to buy Elements 10.  Is it worth it?

        • 1. Re: Can't burn a DVD, can you help me?
          Steve Grisetti Adobe Community Professional

          Are you able to burn to a folder on your hard drive?

          • 2. Re: Can't burn a DVD, can you help me?
            lilthea Level 1

            Yes.  And the error number is 2130932493, if that is any help.

            • 3. Re: Can't burn a DVD, can you help me?
              lilthea Level 1

              I was just successful in burning a DVD after about 11 tries.  Don't ask me why it worked, voodoo I think.  Anyway, now I can't burn another one.  Go figure.

              • 4. Re: Can't burn a DVD, can you help me?
                John T Smith Adobe Community Professional & MVP

                If you can write a folder to your hard drive, use the free Imgburn (search the forum) to then burn that folder to disc

                1 person found this helpful
                • 5. Re: Can't burn a DVD, can you help me?
                  lilthea Level 1

                  Will that allow me to have a menu and chapters?

                  • 6. Re: Can't burn a DVD, can you help me?
                    Ted Smith Level 3

                    There are many reasons why this might be happening some of which are -

                     

                    A. You might be trying to burn at a speed too fast for the blank disk spec. The resulting pits aren't deep enough to read reliably on all players.

                     

                    B. Your burner laser might be getting a little weaker with age and use so you cant even burn at rated speed (so do it slower)

                     

                    C. The program you are using might be doing a bad job of trying to determine the appropriate speed for the blank disk you have inserted. Eg PE9 wont burn 4x BD disks on an 8x burner properly. Burning starts at the inside of the disk where the velocity is slower but fails as it gets faster nearer the edge even though burners are is supposed to slow down there.

                     

                    The proof of the above A,B & C is to burn at half the recommended disk speed Eg. burn 4x disks at 2x and see if this is any better. If your version of PE can't do this, share to a folder image then use ImgBurn to burn at a slower speed as suggested by others.

                     

                    B. Some brands of blank disk are much better and easier to burn than others (Verbatim are very good)

                     

                    C. You computer might be low in disk space needed for the burning buffer or it might need defragging first so the available space is not fragmented. Make sure you have at least 5gb free

                     

                    D. You might have a dodgy computer RAM chip or video card. Do you sometimes get oither programs freezing unexpectedly as well?

                    • 7. Re: Can't burn a DVD, can you help me?
                      Ted Smith Level 3

                      Incidently for standard DVDs, I always save to a folder then use Nero to make the DVD from the VideoTS file that PE generates so Nero is making all the DVD image stuff,

                      Even though the burner is capable of much faster, I set the speed at the recommended speed of the disk. With Nero you can do this very easily.

                       

                      You get all the menus you produced with pe OK

                       

                      PowerDVD also has DVD making program that will make a DVD from a single file.

                      1 person found this helpful
                      • 8. Re: Can't burn a DVD, can you help me?
                        nealeh Level 5

                        I used to get disk problems with earlier version of PRE. In my case it was PRE not recognising the drive at all. A reinstall corrected this, but it's so tedious. I switched to always using 'Save to File' and burning with ImgBurn at 4x speed.

                         

                        Sounds like you have a similar workaround, so my recommendation would be 'don't lose sleep over it' - stick with your Nero burning solution.

                         

                        Concerning PRE10, download the trial and see how it works out for you (you do NOT need to uninstall your PRE9).

                         

                        Cheers,
                        --
                        Neale
                        Insanity is hereditary, you get it from your children

                        • 9. Re: Can't burn a DVD, can you help me?
                          MGW of Boulder Level 1

                          I am also having problems burning DVD's.

                           

                          I have a 82 minute 1080i HD Slide Show Video I want to burn and cannot get it to complete.  The failure seems to occur when the actual burn begins but I am not sure that is when it occurs.

                           

                          Premiere Elements 9 on Win 7 Pro running on a Lenovo W520.

                           

                          If I burn to a hard drive file, can I use NCH Express Burn to burn the DVD?

                          • 10. Re: Can't burn a DVD, can you help me?
                            Steve Grisetti Adobe Community Professional

                            Your problem is likely that your photos are larger than 1000x750 pixels in size.

                             

                            If you'll work your way through our troubleshooting steps and post your results for each step in as much detail as possible, we'll likely be able to diagnose where your problem is occurring.

                            http://forums.adobe.com/thread/415318

                            1 person found this helpful
                            • 11. Re: Can't burn a DVD, can you help me?
                              MGW of Boulder Level 1

                              I was able to "burn to disk" rather than directly to a DVD.  However, my DVD Burner (NCH Express Burn) does not think that is a vido folder.

                               

                              Premiere Elements 9, Win 7 Pro, Lenovo W520 

                               

                              over 200 GB freespace on my harddrive

                              • 12. Re: Can't burn a DVD, can you help me?
                                nealeh Level 5

                                Use the excellent and free ImgBurn setting burn speed at no more than x4. It knows all about DVD Video folders and will even prompt you if you neglect to enter a title for the DVD.

                                 

                                Cheers,
                                --
                                Neale
                                Insanity is hereditary, you get it from your children

                                • 13. Re: Can't burn a DVD, can you help me?
                                  MGW of Boulder Level 1

                                  The folder output from Premiere Elements does not appear to be a Video Disk Image File.  I always end up getting a Data DVD as opposed to a Video DVD.

                                   

                                   

                                   

                                  What am I doing wrong?

                                  • 14. Re: Can't burn a DVD, can you help me?
                                    Steve Grisetti Adobe Community Professional

                                    It's hard to say, since you don't say what you are doing.

                                     

                                    To burn a DVD from your files, you must burn the VIDEO_TS folder (with the files inside it) to a disc. It must be a folder or your DVD player won't recognize it as a playable DVD.

                                     

                                    ImgBurn, which Neale recommends, will always burn a playable DVD of this folder. Some software, like Nero, allow you to set whether the disc is playable or data.

                                     

                                    But if you don't have the option, then burning the VIDEO_TS folder, with the .vob files inside it, to a disc will produce a playable DVD.

                                    • 15. Re: Can't burn a DVD, can you help me?
                                      MGW of Boulder Level 1

                                      Steve,

                                       

                                      Thanks, that answered my question.  I was one folder high in the file structure.  When I moved down to the VIDEO_TS folder ImgBurn worked.

                                       

                                       

                                       

                                      I now believe my problem with burning the DVD directly with Premiere Elements has to do with my hardware.  My Laptop DVD Drive may not wake up fast enough to keep Premiere happy.  This actually results in a “Blue Screen” failure.

                                      • 16. Re: Can't burn a DVD, can you help me?
                                        lilthea Level 1

                                        How to you make a VideoTS file in Premiere Elements?  I have been saving everything as .avi files in order to be able to do editing in PE. 

                                         

                                        I downloaded ImgBurn and was able to make a DVD from my .avi file, but I didn't get the menu and couldn't go from chapter to chapter. 

                                        • 17. Re: Can't burn a DVD, can you help me?
                                          nealeh Level 5

                                          In the Share tab select Disc:

                                           

                                          1.png

                                           

                                           

                                          In the next screen choose Folder from the first drop down field 'Burn to:' and select the location for the VIDEO_TS folder :

                                           

                                          2.png

                                           

                                          In ImageBurn select the 'Write files/folder to disc' and in the subsequent dialogs select your VIDEO_TS folder:

                                           

                                          3.png

                                           

                                          Cheers,
                                          --
                                          Neale
                                          Insanity is hereditary, you get it from your children

                                          • 18. Re: Can't burn a DVD, can you help me?
                                            lilthea Level 1

                                            Thank you so much!  That did the trick!

                                            • 19. Re: Can't burn a DVD, can you help me?
                                              the_wine_snob Level 9

                                              Though it appears that things have been solved, it might be useful to explore the Burn to Folder option in PrE.

                                               

                                              There are two common ways to burn to a folder. The PrE variation will burn a VIDEO_TS folder with the necessary IFO, BUP and VOB files, plus the Open DVD folder, which is not used. Then, there is an "Image File," or ISO, which contains the VIDEO_TS folder plus necessary files, BUT they are wrapped into an ISO file, sort of a "ZIPPED," or archived single file, containing the VIDEO_TS folder and files, all in the ISO. Some authoring programs, like Adobe Encore, can do either. Also, ImgBurn can create an ISO from the VIDEO_TS folder. The ISO's can be useful for "wrapping" everything into one file. However, not all players can handle ISO files. VLC Player, and some others, can. Also, there are several "mounting" software programs, that will allow other software players to handle the ISO files, like they were just the VIDEO_TS folder and files. Similar, but with some differences, and those should be noted.

                                               

                                              Good luck,

                                               

                                              Hunt

                                              1 person found this helpful
                                              • 20. Re: Can't burn a DVD, can you help me?
                                                Ted Smith Level 3

                                                Similar problems occur when you try to burn a Blue Ray disk fro PE (you cant change that speed either)

                                                 

                                                In get the impression very few users of this forum actually use Blue Ray yet but I would like to hear from anyone else exactly how they share a Blue RAY EDITED FILE to disk and burn with another program as is suggested in the above posts for DVD.

                                                 

                                                I have found that a BD burnt in PE9 plays on some players but not in others, whereras the same m2ts edited material burnt in PowerProducer plays on all players.

                                                • 21. Re: Can't burn a DVD, can you help me?
                                                  pgauba Adobe Employee

                                                  Hi,

                                                   

                                                  "Unknown error" on mac is because of burner issue(internal burner).

                                                  You can try this with another burner.

                                                   

                                                  Thanks,

                                                  Pankaj Gauba

                                                  • 22. Re: Can't burn a DVD, can you help me?
                                                    davidh49534139

                                                    When you say 'Playable' does this include playing on a TV? I've installed Windows 10 and had a problem burning to DVD with my old Prel version 7. I've now bought and installed Prel version 14 and still cannot burn to disc. The burn process gets to 7% and then stalls - just keeps trying but makes no more progress. I then find that I cannot cancel the process and have to manually retrieve the blank DVD disc. The laptop then just hangs up completely. A friend had a go and ended up saving to a file and then burning to disc using Nero -= this worked but the disc will not play on my TV. Please can someone come to my rescue.

                                                    • 23. Re: Can't burn a DVD, can you help me?
                                                      A.T. Romano Level 7

                                                      davidh

                                                       

                                                      I would very much want to work with you to resolve your Premiere Elements burn to disc issue(s) with Premiere Elements (whatever version).

                                                      I am very detailed oriented so lot of questions answers since I have found that the answers are in the details.

                                                       

                                                      Could you start your own new thread for your issue so that it does not get buried in this old thread dealing with different versions, different times and different details.

                                                       

                                                      I will be watching for your decision.

                                                       

                                                      ATR

                                                      • 24. Re: Can't burn a DVD, can you help me?
                                                        davidh49534139 Level 1

                                                        Hi

                                                        Thanks very much for making contact with me. This is my first experience of using a forum so I need to learn how to use the service.

                                                        I will soon depart to Dubai for 2 weeks so need to pack and fly away. Will tell you more later.

                                                        Bye for now.

                                                        David Hough

                                                        Wombourne

                                                        England

                                                         

                                                        Sent from my iPod

                                                        • 25. Re: Can't burn a DVD, can you help me?
                                                          A.T. Romano Level 7

                                                          davidh

                                                           

                                                          Thanks for the follow up.

                                                           

                                                          We will look forward to assisting you with troubleshooting for Premiere Elements issues as your schedule permits.

                                                          Safe travel.

                                                           

                                                          Best wishes

                                                           

                                                          ATR

                                                          • 26. Re: Can't burn a DVD, can you help me?
                                                            davidh49534139 Level 1

                                                            I very much look forward to this. I will be back in a couple of weeks. Meantime can I just say that it is looking likely that the problem is related to the fact that I am using windows 10 and that I suspect a compatibility problem between Windows 10 and Adobe Premiere Elements (I am using version 14); particularly when it comes to burning the finished project to a DVD disc. I am doing this work on my modern good quality Lenovo laptop which has plenty of capacity.

                                                             

                                                            In the past I have used Prel version 7 with Windows XP on my old PC and this has worked very well - just burn to DVD disc and play back on my TV.

                                                             

                                                            Bye for now ... going off to sunnier climes.