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I have windows xp/ 32 bit/ internet explorer 9 I have tried many things to install the latest adobe( 11) and always get "failed to initialize. I have been at this for 8 hours and heres some of the steps I have tried
disabling antivirus & firewall
lowered security settings to medium and low including under trusted sites and internet
used the uninstall link, rebooted, tried reinstalling
saved to desktop then enabled or added through the DEF, rebooted to save DEF changes, tried to install
made sure clock was updated/synced with internet
made sure updates are up to date
rebooted rebooted rebooted in between all above steps
gone through all the steps of troubleshooting through adobe website troubleshooting
looked in manage add on. there was no flash player or shock player in the list
searched in all my files for any hidden adobe files
looked in the add/remove hardware for any thing that might be old adobe flash player.nothing was there used the uninstall link anyway
made sure all of the " enable active x boxes were all checked in the security settings
I tried saving to a disc, it wouldnt let me.. idk why but my computer would shut down every time i treid this ( to the blue page warning)
I really have been at this for days and HOURs.. I truly am at a loss
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gigifrey wrote:
I tried saving to a disc, it wouldnt let me..
How so - do you get an error message? Even from the link(s) in http://forums.adobe.com/thread/909550 ?
gigifrey wrote:
idk why but my computer would shut down every time i treid this ( to the blue page warning)
You get a BSOD when trying to install Flash Player? Please provide more information, i.e. the error code.
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What version of Internet Explorer do you have?