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Document is licensed for a different user account

New Here ,
Dec 01, 2011 Dec 01, 2011

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I keep receiving the following error message on a purchase I just dowloaded from the Barnes and Noble website.

9781402789007_epub.v2.epub:

Document is licensed for a different user account

I just recently dowloaded the sample and it is working fine on my Adobe Digital Editions but since I decided to purchase this book to read it, I am unable to do so because I keep receiving the above error message.

Please help!

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Adobe Employee ,
Dec 01, 2011 Dec 01, 2011

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Where are you trying to read the book?  Are you trying to read it within Adobe Digital Editions?

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New Here ,
Dec 01, 2011 Dec 01, 2011

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Sounds similar to my problem. My library disappered from ADE, and when I tried to re-download the Barnes & Noble books I've purchased previously, I get the same error message - document is licensed for a different user account. I haven't been given any way to log into ADE itself, I can't find a way to log out.

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Enthusiast ,
Dec 01, 2011 Dec 01, 2011

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ADE 1.7.2 cannot view books purchased from Barnes and Noble (this is coming in the next version).

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New Here ,
Dec 01, 2011 Dec 01, 2011

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It worked fine previously. I can't understand why they'd take away that.

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