5 Replies Latest reply: Dec 1, 2011 8:58 PM by Stan Jones RSS

    Encore CS5 fails install on 32-bit

    Unsigned Code Labs Community Member

      Re-installed the Master Collection last night. Never installed Encore originally but decided to give it a go.

       

      It failed saying "Requires parent UI payload Adobe Photoshop CS5_X64".

       

      Which really confuses me because I'm installing on a 32-bit machine. I had all apps checked in the installer (minus After Effects and Premiere Pro).

       

      Any thoughts on what caused this error?

       

      All other applications installed successfully (and work and were subsequently reactivated successfully).