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Problem to install Flash Player.

New Here ,
Nov 23, 2011 Nov 23, 2011

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Mi problema surgió al actualizar el Flash Player, lo que sucedió es que no me funcionaban algunos reproductores de internet, entonces trate de desinstalar manualmente y volver a instalar, pero lo que pasa es que cada vez que abro el archivo de instalación no pasa nada, me aparece el proceso en el administrador de tareas pero no veo la instalación y no puedo instalarlo.

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LEGEND ,
Nov 23, 2011 Nov 23, 2011

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Try using the installer from http://forums.adobe.com/thread/909550

If you need more help, please specify all your operating system and browser details.

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New Here ,
Nov 24, 2011 Nov 24, 2011

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Ok, now it's installed.. but I still cant watch videos in Justin.TV and I still cant play transformice.com

Windows XP Profesional Serive Pack 3 Version 2002

AMD Atlhon(tm) Processor

LE-1640

2.71GHz, 1,75GB RAM

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LEGEND ,
Nov 24, 2011 Nov 24, 2011

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Browser?

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New Here ,
Nov 24, 2011 Nov 24, 2011

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Mozilla Firefox

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Advisor ,
Nov 25, 2011 Nov 25, 2011

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What version of Firefox?

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New Here ,
Nov 25, 2011 Nov 25, 2011

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8.0.1

But this 2 pages doesnt work on Google Chrome too.

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LEGEND ,
Nov 24, 2011 Nov 24, 2011

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Also, what do you mean by "cant" - what happens when you try?

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New Here ,
Nov 24, 2011 Nov 24, 2011

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doesnt load, check:

Justin.TV

http://i47.servimg.com/u/f47/15/27/51/00/sin-ta10.png

and Transformice.com

http://i47.servimg.com/u/f47/15/27/51/00/111.png

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LEGEND ,
Nov 25, 2011 Nov 25, 2011

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Can you see the Flash animation at http://www.adobe.com/software/flash/about/ ?

Does it also happen if you disable Hardware Acceleration (http://forums.adobe.com/thread/891337)?

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New Here ,
Nov 25, 2011 Nov 25, 2011

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I can see the animation.

When I do that and I restart the browser the Hardware Acceleration is still enabled!

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LEGEND ,
Nov 25, 2011 Nov 25, 2011

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New Here ,
Nov 25, 2011 Nov 25, 2011

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Still not working

PD: I can't install the old version?

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LEGEND ,
Nov 25, 2011 Nov 25, 2011

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Fede.T wrote:

Still not working

You mean you still cannot permanently disable Hardware Acceleration?

You can download previous versions from http://kb2.adobe.com/cps/142/tn_14266.html - you must uninstall the current version before installing an older version.

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New Here ,
Nov 25, 2011 Nov 25, 2011

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Yes, I mean that.

I will try with the 10.3 version.

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New Here ,
Nov 25, 2011 Nov 25, 2011

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No, doesn't work

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LEGEND ,
Nov 26, 2011 Nov 26, 2011

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Can you go through the troubleshooting routine explained at http://forums.adobe.com/thread/889577

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New Here ,
Nov 26, 2011 Nov 26, 2011

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I did it already

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LEGEND ,
Nov 26, 2011 Nov 26, 2011

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Can you post the link to your bugbase report?

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New Here ,
Nov 26, 2011 Nov 26, 2011

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bugbase report? I don't get it

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LEGEND ,
Nov 26, 2011 Nov 26, 2011

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You wrote that you went through the troubleshooting pages; that includes a bugbase report.

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New Here ,
Nov 26, 2011 Nov 26, 2011

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Guest
Nov 27, 2011 Nov 27, 2011

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I tried both your Flash sites and only get a problem with Transformice if Adblock Plus is enabled. If you have that installed, click the arrow to the right of the Adblock Plus button on the Firefox toolbar and choose "Disable on Transformice". See screenshot.

As regards the other site, I was able to play a video without a problem even with Adblock Plus enabled.

If you right click the player on Justin TV, does it show which version of Flash you have installed as shown in the screenshot?

Also, if you right click the Windows Taskbar, go to Task Manager and then click the "Processes" tab, can you see "plugin_container.exe" running? You need to check for it when you load a Flash player somewhere.

transformice.jpg

justiv_tv.jpg

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New Here ,
Nov 27, 2011 Nov 27, 2011

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I deleted de AdBlock Plus and it still doesnt load.

  • If you right click the player on Justin TV, does it show which version of Flash you have installed as shown in the screenshot?

Yes, I have the 10.3.

  • Also, if you right click the Windows Taskbar, go to Task Manager and then click the "Processes" tab, can you see "plugin_container.exe" running? You need to check for it when you load a Flash player somewhere.

Yes, I have to cancel the process?

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Guest
Nov 27, 2011 Nov 27, 2011

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If you cancel the plugin_container.exe process, you'll see the player, but Flash won't run. See: http://support.mozilla.com/en-US/kb/What%20is%20plugin-container

Also, check to make sure you haven't blocked it with your firewall.

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