I own MC with FB 4.5 WON'T Let me install 4.6

[thatkidrich44]

Becuase my serial is for the MC, and FB 4.6 is a stand alone product???  What kind of crap is that.  The support team on the Chat and Phone are morons who, quoting them...  "Are not qualified to help me"  Really?  Someone in Adobe needs to get the head out of their A$$ and fix this ASAP!

[Mark_Miller]

I too am having this issue with CS5.5 Web Premium.  Can we get instructions for installing to a Suite? Come on Adobe, why does this always happen to the Suites? Don't you test this case?

[kirit_tanna]

Yes, I am having the same problem. CS5.5 Web Premium serial number doesn't work even though FB 4.6 is supposed to be a free upgrade?

[kirit_tanna]

Solved.

The information is here - http://kb2.adobe.com/cps/924/cpsid_92402.html

and I found it from here - http://kb2.adobe.com/cps/921/cpsid_92181.html

Very strange, but Flash Builder 4.6 accepts the serial key after the installation (not before installation) if you are using a Creative Suite (in my case Web Premium) serial key.

[Mark_Miller]

Yes, that is the fix as I discovered yesterday by just going for it.  My larger point is that Adobe should have pointed that out up front. That is NOT normal install behavior for software.  Why would I assume that my serial number would work if it FAILS during the install?  This is not the first time I've had diffuculty with the serial numbers on Suite installs.