4 Replies Latest reply on Apr 12, 2012 10:07 PM by Arpit Kapoor

I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

justinfinite Nov 26, 2011 3:06 PM

log: Exit Code: 7 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 47 error(s), 43 warning(s) ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 ----------- ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007370A. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007370A. WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed ERROR: DW050: - AdobeColorNA CS5.5: Install failed ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure ERROR: DW050: - Adobe XMP Panels CS5: Install failed ERROR: DW050: - CSXS Story Extension: Install failed ERROR: DW050: - Photoshop Camera Raw: Install failed ERROR: DW050: - Camera Profiles Installer: Install failed ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed ERROR: DW050: - AdobeColorCommonSetRGB: Install failed ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed ERROR: DW050: - Adobe Linguistics CS5: Install failed ERROR: DW050: - PDF Settings CS5: Install failed ERROR: DW050: - AdobeTypeSupport CS5: Install failed ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed ERROR: DW050: - AdobeHelp: Install failed ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed ERROR: DW050: - Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All: Install failed ERROR: DW050: - AdobeColorJA CS5.5: Install failed ERROR: DW050: - AdobeOutputModule: Install failed ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed ERROR: DW050: - AdobePDFL CS5: Install failed ERROR: DW050: - AdobeCMaps CS5: Install failed ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed ERROR: DW050: - Required Common Fonts Installation: Install failed ERROR: DW050: - HIL Help Search: Install failed ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed ERROR: DW050: - Recommended Common Fonts Installation: Install failed ERROR: DW050: - AdobeJRE: Install failed ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed ERROR: DW050: - Adobe Bridge CS5.1: Install failed ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed ERROR: DW050: - AdobeColorEU CS5.5: Install failed -------------------------------------------------------------------------------------

1. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

Mylenium Nov 27, 2011 12:13 AM (in response to justinfinite)

Do a web search. These errors are covered en detail on the knowledge base and there are many threads even on the Adobe forums providing valuable tips and hints. Just pointing the install log without providing some system info is rather pointless, anyway.

Mylenium
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2. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

Jeff A Wright Dec 2, 2011 12:50 PM (in response to justinfinite)

Justinfinite I would recommend reviewing Troubleshoot CS5 and CS5.5 installation with install logs. This document will give you guidence on how to review your install log and locate the particular error message which is causing you difficulty.
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3. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

iIrRm Apr 12, 2012 6:07 PM (in response to justinfinite)

I don't know, if it's still relevant. I had the same problem. After days or weeks trying I installed WindowsServer. At the same time I downgraded to an older sevicepack. Then I could install it. I thought it has been the WindowsServer. I didn't install it, when I was installing the Internet Explorer. so here you can download it. It's in the IE-package:

for 64bit systems:
http://www.microsoft.com/download/en/details.aspx?id=23332

Hope it works for you too,

greeting from Germany (so sorry, if my english is not well),
iIrRm
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4. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

Arpit Kapoor Apr 12, 2012 10:07 PM (in response to justinfinite)

Step 1: Follow the below article :
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Step 2: Download and install the latest C++ Redistributable pack relevent for your machine:

Microsoft Visual C++ 2008 Redistributable Package (x86):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f 2bc1bf&displaylang=en
Microsoft Visual C++ 2008 Redistributable Package (x64):
http://www.microsoft.com/downloads/en/details.aspx?familyid=bd2a6171-e2d6-4230-b809-9a8d75 48c1b6&displaylang=en
Visual C++ 2010 SP1 Beta Redistributable Package (x86):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6201a933-4806-4036-8895-a340d7 bebf10
Visual C++ 2010 SP1 Beta Redistributable Package (x64):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c6c1c8cb-d2fd-46bf-81bd-6b4dc1 10c4f5

Step 3: Insert CS5 disc and copy its contents to the desktop.

Step 4: Go To “Desktop\<<CS5 Folder Name>>\payloads\” and then Go To each folder that starts from “Microsoft_VC80” and install them one by one.

Step 5: Right click on the setup.exe and "Run as Administrator"

Let me know in case you get any error.
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I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

1. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

2. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

3. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

4. Re: I am recieving an exit code: 7 upon trying to install a trial version of Illustrator CS5.

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