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I cannot install flash builder 4.6. Installation hangs while unpacking files

Guest
Dec 09, 2011 Dec 09, 2011

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Below is the information from the event viewer.  I am using Windows XP SP3.  I don't know, but I wonder if it has something to do with our roaming profiles.  The place it seems to be trying to unpack to is \\EssexHQVM\Desktops$\user.name\Desktop\Adobe Flash Builder 4.6 Installer, which has a special character in it.  I can't find any way to have the file unpack to another location, it doesn't prompt for a location.

Event Type:Error
Event Source:Application Hang
Event Category:(101)
Event ID:1002
Date:
12/9/2011
Time:
10:56:55 AM
User:
N/A
Computer:MIKESHOST

Description:

Hanging application FlashBuilder_4_6_LS10.exe, version 1.0.1.2, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 70 70 6c 69 63 61 74   Applicat

0008: 69 6f 6e 20 48 61 6e 67   ion Hang

0010: 20 20 46 6c 61 73 68 42     FlashB

0018: 75 69 6c 64 65 72 5f 34   uilder_4

0020: 5f 36 5f 4c 53 31 30 2e   _6_LS10.

0028: 65 78 65 20 31 2e 30 2e   exe 1.0.

0030: 31 2e 32 20 69 6e 20 68   1.2 in h

0038: 75 6e 67 61 70 70 20 30   ungapp 0

0040: 2e 30 2e 30 2e 30 20 61   .0.0.0 a

0048: 74 20 6f 66 66 73 65 74   t offset

0050: 20 30 30 30 30 30 30 30    0000000

0058: 30                        0      

TOPICS
Installation and activation

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Guest
Dec 12, 2011 Dec 12, 2011

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So, the best solution that I have come up with, which is a poor solution, is to run the .exe file on a machine that is not connected to our network and wait for the files to unpack.  Then copy the files to a thumb drive and move them to the computer that I work from.  I can then install Flash builder with no problem. 

This is a kludgy work around that ought not be.  How hard is it to have the unpacking routine prompt for a location?  That would allow me to give it a location to unpack that would not cause a hang up.  Or, failing that, why not unpack in the same location as the file that is doing the unpacking?  Then I could simply place the file in a good location and let it run.

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