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1. Re: error saving pdf
c.pfaffenbichler Dec 20, 2011 2:30 AM (in response to לויד)What error?
Could there be font-issues?
Boilerplate-text:
Are Photoshop and OS fully updated?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.
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2. Re: error saving pdf
לויד Dec 20, 2011 3:03 AM (in response to c.pfaffenbichler)Hi C.P..... The error is without a code, I have cleaned out all Fonts that may cause issue, reinstalled PS - in fact all of CS5 bundle, I can save in Ai, but when it comes to photoshop NANA... There are no 3rd party plug ins. I am not the most techy guy but as far as I can see the probable cuases dont seem to be there.
Lloyd
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3. Re: error saving pdf
c.pfaffenbichler Dec 20, 2011 3:07 AM (in response to לויד)If you haven’t already do try trashing the preferences, please, as those are not necessarily affected by a new install.
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4. Re: error saving pdf
לויד Dec 20, 2011 3:09 AM (in response to c.pfaffenbichler)Done mate, still no joy...
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5. Re: error saving pdf
c.pfaffenbichler Dec 20, 2011 3:14 AM (in response to לויד)What pdf-settings did you use?
Anything particular about the file (Color Mode, bit depth …)?
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6. Re: error saving pdf
לויד Dec 20, 2011 3:19 AM (in response to c.pfaffenbichler)I tried all the pdf settings, I have tried saving images as 8, 16, and 32 bit, RGB, CMYK, 100, 300 600 DPI saving from PSD, BMP, TIFF, TGA for Print and web etc... It is not accepting any of these, it is as if it just does not recognise anything.
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7. Re: error saving pdf
Grant H Dec 20, 2011 3:39 AM (in response to לויד)i think that its got to do with the color settings (profile corrupt or invalid, or...) , try saving to pdf with the output color set to:
color conversion: NO CONVERSION
G
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8. Re: error saving pdf
לויד Dec 20, 2011 3:49 AM (in response to Grant H)Hi Grant,
OK I have checked and doubled, the file i am trying to save now is a 300dpi psd - RGB 16 bit, I have tried as of 2 mins ago saving a PDF High quality Print, acrobat 5 pdf 1.4 no compression, no colour conversion - same reply "could not save due to programme error"....
Unless I am a complete idiot (which is possible) I am not sure what else to do other than what I have done above in answer to CP earlier...
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9. Re: error saving pdf
c.pfaffenbichler Dec 20, 2011 3:53 AM (in response to לויד)Not a very likely issue, but could you try saving to another volume?
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10. Re: error saving pdf
Grant H Dec 20, 2011 3:56 AM (in response to לויד)ok: save a copy of the PSD file, then in the menu bar, click edit>assign profile>(click ok to warning)>choose adobe rgb> click ok and try to save to pdf again.
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11. Re: error saving pdf
לויד Dec 20, 2011 4:05 AM (in response to Grant H)Would love to say it worked but still no go...
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12. Re: error saving pdf
c.pfaffenbichler Dec 20, 2011 4:08 AM (in response to לויד)Have you tried launching from a new user account?
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13. Re: error saving pdf
לויד Dec 20, 2011 4:31 AM (in response to c.pfaffenbichler)Hi Guys,
OK good news... I think, logged in using a new user, and saved a PDF without a problem.... only question now is what is the best next step to clear the problem up when i log in as me?
cheers Lloyd
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14. Re: error saving pdf
c.pfaffenbichler Dec 20, 2011 4:33 AM (in response to לויד)Trashing the prefs (ctrl-alt-shift at starting the application) should have a lot of comparable effects, otherwise System maintenance (trashing prefs, cleaning caches etc.) might get you closer yet.
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15. Re: error saving pdf
Grant H Dec 20, 2011 4:36 AM (in response to c.pfaffenbichler)nice: what threw/throws me is the op mentioned that he had already trashed them hence my color angle...
G
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16. Re: error saving pdf
לויד Dec 20, 2011 4:41 AM (in response to c.pfaffenbichler)Hi CP, have tried this but will go through the system again will and let you know what moves, for now I want to thank you and Grant, both, for your time and help, stay with me and i will let you know if there are any changes.
cheers lloyd
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17. Re: error saving pdf
Grant H Dec 20, 2011 5:08 AM (in response to לויד)you could also close ps (much the same result mind you) locate the pref folder and rename it. restart Ps.
G
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18. Re: error saving pdf
לויד Dec 23, 2011 2:40 AM (in response to Grant H)Hi Grant and CP. Just so you know... I have cleaned up all settings and reinstalled CS5 completely, it seems that i can only save a PDF when asking for a preview!, not sure why and still have not completly found the reason for this issue.
cheers Lloyd
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19. Re: error saving pdf
Grant H Dec 23, 2011 3:32 AM (in response to לויד)save a PDF when asking for a preview!
huh? are you print to PDF'ing or save as Photoshop PDF...
G
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21. Re: error saving pdf
Grant H Dec 23, 2011 5:14 AM (in response to לויד)it seems that i can only save a PDF when asking for a preview
this is what bothers/confuses me. If you have a PSD doc open and save as Photoshop PDF, where do you get the "ask for preview"...
there is a preview btn in the saving for web and devices (where PDF is not an option) , but not straight saving as PDF.
save as (cmd+shift+s) select photoshop PDF in the format dialogue, and set the PDF settings to suit click save...
G
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22. Re: error saving pdf
לויד Dec 23, 2011 6:15 AM (in response to Grant H)Hi, this is the process:-
File open in PS ( BMP, PSD does not matter file format) - Save As - High quality print PDF (no downsample - No Compression- view PDF after saving) save PDF and preview opens...
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23. Re: error saving pdf
c.pfaffenbichler Dec 23, 2011 6:22 AM (in response to לויד)Do you have »View PDF After Saving« checked?
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24. Re: error saving pdf
Grant H Dec 23, 2011 6:24 AM (in response to לויד)firstly: change the OS to open PDF's with Acrobat Pro (right click on a PDF file icon/ get info/ change open with from preview.app to latest acrobat pro...
then, goback to PS, the file opened and saved to PDF will be xyz.pdf >
G


