RED users, take note...
davidbeisner2010 Dec 16, 2011 7:39 AMI've already submitted a bug report, and I suggest you do as well.
I just discovered today that Adobe's new RED EPIC importer plugin doesn't support audio streams yet. Which really sucks on several levels. First off, it doesn't support audio, which is a huge problem for those of us who actually use the camera to record our audio. Secondly, I've discovered that PrPro goes into a loop trying to conform the audio in the files over and over again, which steals system resources and ends up giving me literally hundreds of the same .cfa file, cluttering up my system. Until they get the importer updated to include audio support, our only workaround is to export audio files from RED CINE-X Pro, import them to Premiere, and then sync them up with the video, which is a royal PITA.
I've been a loyal Adobe user for many years, and a big fan of their software. My department has a very limited budget, and when I discovered I had to have 5.5 to work with the footage at all, I had to give up several big hardware purchases in order to get the upgrade to 5.5. Then I discover that I still can't even properly use the footage because there's no audio support!!! What pisses me off the most is that NOWHERE in the release notes or the download page or the installation instructions (and I just double-checked) does it state that there is no audio support.
So, Adobe (Todd Kopriva and others I hope you see this), I understand that technology is exploding faster than you can keep up. That's part of the business. But be open and honest about the limitations that are there, and PLEASE update those release notes to specify that audio isn't supported--if I had known that, I would have never upgraded to 5.5.
And PLEASE get the plugin updated to support audio. SOON!
I know you're not able to give information on timeframe for release of updates, but if I can't edit this stuff with audio by the end of December, I'm gonna have to go export all my audio from Cine-X Pro, which is a huge PITA.
AT LEAST PUT THE LIMITATIONS IN THE DOCUMENTATION ADOBE!!!! IS IT REALLY THAT HARD???? Or do you realize that by publishing the limitations you won't make as much money with the upgrades you'll sell to CS5 users wanting to edit their Epic footage?
Sorry for venting... I'm just really, really pissed right now, after blowing the last two weeks doing updates to my system, trying to fix problems that the upgrade caused, ultimately doing a complete wipe of my OS drive and re-install, getting ready to start this project that's already two months behind, and then finding this.





