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Hi -- I recently upgraded from RoboHelp 5 to RoboHelp 9. My first WebHelp project that I created using RoboHelp 9 is giving me problems with Context-Sensitive Help. When a user clicks on a Help link that is supposed to bring him/her to a specific topic, the user is brought instead to the project's main screen with the TOC, Index, and Search.
Is there something specific that my Developers and I should be doing differently in RoboHelp 9 vs. RoboHelp 5? Is the problem being caused because I made the jump from 5 to 9 without upgrading in between?
Any help that anyone can offer will be greatly appreciated.
Thank you.
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What sort of help output are you creating? Are your developers calling the help correctly? Are you giving them the correct mapids? Have you tested it yourself from with RH?
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I'm creating WebHelp HTML. I believe that they are calling the help correctly with the correct mapids.
About the testing -- I don't know how to test. When I try to follow the instructions posted in RoboHelp Help forum, and trying to test local Help -- I select Offline as instructed, then the next instruction is "For Local Help, click the Browse button, and select a Help file." Which help file? My project Help folder has many files and several folders such as !SSL!, !Language! WebHelp, resourse, whdata, etc. So, I've not been able to test.
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Maybe this link will help.
http://www.wvanweelden.eu/robohelp/context_sensitivity_in_webhelp
See www.grainge.org for RoboHelp and Authoring tips
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Thank you.