Did RoboHelp install affect other products on my system?

[Guest]

Hello, yesterday I downloaded a trial version of RoboHelp and - although I suppose there could be some alternate explanation  - the trial installation seems to have changed other Adobe applications on my system without asking.

Specifically, Acrobat Standard seems to have been removed and Distiller, which I use in my current workflow to generate PDFs out of Frame 8, is also disabled.  Attempts to reinstall Acrobat fail with a message stating that a better application is installed on the system. Hey the heck?

[Jeff_Coatsworth]

You'll probably have to use a low level uninstaller like revouninstaller to get rid of all traces of Acrobat & reinstall from your older version of Acrobat

[Guest]

Thanks Jeff.  I was really interested in checking out RoboHelp, but this kind of thing is definitely not OK and does not make a positive impression.

[Jeff_Coatsworth]

There's a lesson in there: don't install trial products on existing production machines ;>)

[Peter Grainge]

Wondering if the Acrobat PDF Add-on that comes with RoboHelp was installed. It is an option that can be deselected during installation.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge