Copy link to clipboard
Copied
I cannot download any pdf file onto my computer. I can view the file, but cannot download. When I try download the usual screen comes up asking whether I want to run or save the file. I always click run and the download starts, but then the message comes up saying access denied. I cannot print in the view mode or save onto my computer. I used to be able to do this, but not I'm not able to with any pdf file, so there is no one corrupted file. I receive many pdf files, so this is very irritating. There is something wrong with my computer, but I have no idea. Any help would be greatly appreciated
Copy link to clipboard
Copied
Have you tried right clicking on the url on the browser you are using and saving directly to the disk?
Copy link to clipboard
Copied
Thanks for replying. I still cannot open file once I save it to hard
drive. The message that comes up is "There was an error opening file.
Access denied" I saved it both ways, from the download box, and right
clicking. Is there a problem with my computer?
Copy link to clipboard
Copied
Does that only happen with PDF files? Other downloads are ok?
What is your operating system, b.t.w.?
Copy link to clipboard
Copied
Thanks again for responding. As far as I know, only pdf files are affected.
I was able to download adobe 10.1, after I uninstalled original version. My
os is windows 7. Any help would be greatly appreciated
Copy link to clipboard
Copied
Ok, let's try something...
Go to http://forums.adobe.com/community/flashplayer?view=documents and download the top document. On Windows 7 it should automatically go to %userprofile%\Downloads
- the file name will be DOC-1451.
Now open Windows Explorer and try to open the document; still the same error message?
If yes, right-click on the saved document and select Properties.
See the corrected instructions two posts down.
Message was edited by: ʇɐb ɹəuəllıʍ
Copy link to clipboard
Copied
Wait - I think I made a mistake with my above instructions! I will write new instructions shortly; sorry for that!
Copy link to clipboard
Copied
Ok, let's try this again...
Go to http://forums.adobe.com/docs/DOC-1451 and download the PDF document. On Windows 7 it should automatically go to %userprofile%\Downloads
- the file name will be flp_local_settings_manager.pdf
Now open Windows Explorer and try to open the document; still the same error message?
If yes, right-click on the saved document and select Properties.
Copy link to clipboard
Copied
At this moment I am not at my computer. I will respond when I get back to
it. Thank you for the info. I hope it works.
Copy link to clipboard
Copied
Take your time; I also have to go away now (getting a haircut).
Copy link to clipboard
Copied
Tried doing what you asked but to no avail. The file size is 217 kb. The
security settings allow for full control: read, write execute & modify.
The details tab has an A The pdf docucment is saved but the same message
occurs when I try to open it: There was an error opening this document.
Access denied
Copy link to clipboard
Copied
Can you open Adobe Reader by itself?
If yes, can you try to open that downloaded document from within the running Reader?
If you still get the same error, can you try to open that document with another application, e.g. Notepad? (Just to see if it results in the same error; you won't see anything useful in Notepad.)