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Hello to everyone!
My name is Livia, I am from Romania, and I work as a Technical Writer for a company that makes billing software for telecommunications providers. One of my tasks consists in creating WebHelp files for our web-based applications, and I have recently encountered a problem for which I need some expert advice.
While investigating a recent bug (the help isn't working properly on the web application it's for), I have discovered that there are some Java-related files missing from my help output: webhelp.cab, webhelp.jar and whskin_papplet.htm. These files exist in older projects created with RH5. I now use RH8. The Adobe help page for RH 8 (At http://help.adobe.com/en_US/RoboHelp/8.0/RoboHTML/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7fb6.html) lists these files as normally present in the output, and yet, in one of the discussion threads on this forum (http://forums.adobe.com/thread/24865), someone says "webhelp.jar is not being used in the output so you can safely remove it if required. It has been fixed in RH8 and doesn't come in the output."
What is the correct version? Should these files appear in the help output or not?
Thank you,
Livia Miron
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Welcome to our community
The files should not be present. They are not needed. They are (or were) related to the way the navigation pane works.
In RoboHelp 7 and earlier, there was the following option in the WebHelp generation dialogs:
As you can see, RoboHelp 8 does not offer this option:
Hope this helps... Rick
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Thank you, Captiv8tr! I'd read something about RH7 containing a specific option for Java applets, but I hadn't actually seen the menu, so your answer is very helpful. I guess I'll tell R&D to look elsewhere for the problem.
Another file I'm not sure about is ehelp.xml. I've also seen it in older projects, while in the new ones generated with RH8 it's missing. Do you happen to know what it does and if it should be present?
Thanks,
Livia.
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I'm using RH9 now, and my WebHelp output still includes webhelp.jar, webhelp.cab, and whskin_papplet.htm (among many others that are a mystery to me). And webhelp.jar always causes build problems for our software, so I have to delete it from the output each time.
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Jonathan
Perhaps it has something to do with it being an old project? I just checked a few RoboHelp 9 outputs and none contain webhelp.jar.
See http://help.adobe.com/en_US/RoboHelp/8.0/RoboHTML/WS5b3ccc516d4fbf351e63e3d11aff59c2a0-7fb6.html for information about the different various files you mention.
See www.grainge.org for RoboHelp and Authoring tips
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Thanks for considering this issue, Peter. It is an old project, originally started in RH7 I believe and then used in RH8, and recently converted to RH9. I would have thought that conversion to RH9 format would eliminate unneeded files too... but then again, RH doesn't do some other things as I would have thought, either.