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1. Re: Device Central Cannot Connect
canoli99 Jan 1, 2012 12:07 AM (in response to lemjo)Having the same problem, though I can't get it to connect even once. I just started researching the problem tonight - no solution yet...
I'm on Windows 7 Pro 64-bit, Production Premium CS 5.5.
I've got no other internet issues, Adobe update works fine.
Please - Anybody have an idea how to troubleshoot this problem?
Thank you.
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2. Re: Device Central Cannot Connect
woolgathering Jan 2, 2012 12:46 PM (in response to lemjo)Same problem, CS5 on Windows 7. I'm wondering if the online library just gets overwhelmed sometimes. I was able to download a few phones, then it stopped & I get this error. MOST of the time I cannot connect to the online library.
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3. Re: Device Central Cannot Connect
canoli99 Jan 2, 2012 3:12 PM (in response to woolgathering)Yeah, I get about a dozen or so - but the progress bar only goes about 10% of the way across - then it stops and spits out the error.
If any of us figure it out we should post the solution - looks like nobody else has any thoughts on the subject...
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4. Re: Device Central Cannot Connect
woolgathering Jan 3, 2012 4:45 AM (in response to lemjo)After several attempts all day,(getting the "unable to connect" error) I was suddenly able to get 6 devices to download. So I still think it is because Adobe's library server is overwhelmed at the times when I'm trying to connect, and patience & persistence is required. I do hope Adobe is listening.

