5 Replies Latest reply: Jan 2, 2012 8:29 AM by denjo555 RSS

    Unable to open a protected PDF with Adobe Reader

    denjo555 Community Member

      Hi Guys,


      I'm trying to understand how LC Righs Management works. So what i'm doing is following:

      1. Protecting a PDF with a specific preconfigured right in my policy server by using Acrobat Pro.

      2. Trying to open same fine in Adobe Reader gives me "An error occured while performing thsi operation. Contact an Administrator if this proplem continues".


      Same file can be opend in acrobat pro without any problems.

      My certificate is installed. (port is 8443)


      Any ideas why ADobe Reader faisl to read a protected PDF?